Job Summary:
RectorSeal is seeking dynamic Sales Development Representatives to join our team. This role is perfect for a proactive individual who thrives on engaging with customers directly to generate leads and close sales over the phone. As an Inside Sales Representative, you will play a crucial role in nurturing and expanding our customer base, focusing on traditionally underserved accounts and transforming them into loyal, mature clients. This role will be remote, and the successful individual must reside in the Continental US full-time.
You will be responsible for conducting strategic outreach to promote RectorSeal's superior products, offering personalized training sessions, distributing samples, and utilizing point-of-sale marketing displays. Your goal will be to provide compelling quotes and facilitate immediate order placements through our eCommerce platform or ERP systems. Additionally, you will communicate important updates about new product launches, promotions, and rebranding efforts to our distribution partners and end users.
RectorSeal manufactures and distributes a wide range of mechanical products for the HVAC, electrical, and plumbing industries. For over 80 years, our customers have relied on us for high-quality products delivered with excellent value and timely service. Our commitment to exceptional customer service has driven our rapid growth, necessitating additional capacity to meet increasing demand. We offer a competitive salary and an excellent benefits package, including an ESOP and 401(k).
Job Responsibilities:
- Sales Execution and Customer Engagement:
- Engage directly with customers to generate leads and close sales over the phone.
- Communicate RectorSeal’s value proposition effectively, ensuring customers understand the benefits of our products.
- Provide personalized service to build and maintain strong relationships with a diverse customer base, turning "long tail" customers into significant accounts.
- Training and Development:
- Participate in a scalable training process centered around product knowledge, industry insights, and sales techniques.
- Continuously improve sales skills and product knowledge to effectively engage customers and close sales.
- Sales Strategy Implementation:
- Execute targeted sales strategies that align with RectorSeal’s sales territories, in coordination with the Outside Sales team.
- Utilize conversation guides and sales tools to facilitate productive, conversion-driven interactions with customers, including distributors and contractors.
- Educate customers about new product launches, promotions, company acquisitions, rebranding efforts, and solution-oriented messaging.
- Collaboration and Integration:
- Utilize cross-sell recommendations, historical sales data, and records of past customer interactions to personalize outreach and enhance sales effectiveness.
- Collaborate periodically with manufacturer rep principals and Regional Sales leadership to ensure alignment within the sales process.
- Continuous Improvement:
- Adapt sales strategies based on performance data, customer feedback, and market trends to enhance efficiency and outcomes.
- Performance Monitoring and Reporting:
- Track sales performance against goals and provide regular reports to management.
- Implement adjustments to strategies as needed to meet or exceed targets.
Minimum Requirements:
- Education:
- Bachelor’s Degree or experience in Business, Marketing, Sales, Communications, or a related field
- Experience:
- A minimum of 2-3 years of experience in sales, with a significant portion of that time spent in inside sales or a related area
- Proven track record of successfully achieving sales targets and building customer relationships
- Experience in the building products industry preferred, particularly in HVAC, electrical, and/or plumbing
- Familiarity with CRM systems, sales automation tools, and data analysis platforms
- Skills and Abilities:
- Strong communication skills, both verbal and written, with the ability to effectively convey RectorSeal’s value proposition
- Experience with the latest sales technologies and platforms, including CRM software, sales automation tools, and e-commerce systems
- Personal Attributes:
- Highly motivated, with a drive to exceed targets and achieve personal and team goals
- Strategic thinker, with a knack for identifying opportunities for growth and efficiency improvements
- Solution-oriented, with the ability to resolve challenges creatively and effectively
- Adaptable and flexible, with a willingness to embrace change and continuously improve
- Caring and empathetic, with genuine interest in understanding and addressing customer needs and concerns
- Must reside in the Continental US
- Capability to travel up to 10%, including some overnight trips within the Domestic US
Work Environment
While performing the duties of this job, the employee is regularly exposed to an office environment. The physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee will be required to read, communicate verbally and/or in written form, remember and analyze certain information, and remember and understand certain instructions or guidelines. While performing the duties of this job, the employee may be required to stand, walk, and sit. The employee is frequently required to use hands and fingers to type, touch, handle, feel, and to reach with hands and arms.
The employee must be able to occasionally lift and or move up to 25lbs. This position requires computer use. Specific vision abilities required by this job include close vision, color vision, distance vision, depth perception, and ability to adjust focus.
Compensation: Rectorseal has an effective process for assessing market data and establishing ranges to ensure we remain competitive. Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the CSWI Board of Directors.
Benefits: At Rectorseal, our employees enjoy the following benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, paid time off program with paid holidays, and various wellness programs.
About RectorSeal
RectorSeal, LLC, a wholly owned subsidiary of CSW Industrials, Inc. [NASDAQ: CSWI], is a leading provider of quality solutions for the professional trades serving heating, ventilation and air conditioning (HVAC/R), plumbing, electrical, and construction markets. For more information about RectorSeal’s innovative products and brands that increase efficiency and improve reliability, please visit www.RectorSeal.com
RectorSeal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
