Retail sales associates at Metro by T-mobile are expected to build relationships with the customer and understand what they need, so that they are willing to recommend the service to their friends and family. They must make complicated contracts, services, and products seem easy to understand. When a customer walks in the door, they should feel welcome and cared about by the staff so that their needs are met before they exit the door. Customers should feel comfortable and welcome, as this builds their confidence in the company. If they aren’t satisfied, ask them for any feedback so that T-mobile can improve their service and sales results.
Associates should be able to multitask during busy times and utilize the systems in place to help customers, such as the point of sale system and customer accounts. When coworkers need help, lend a hand. Typical tasks include merchandising and cleaning, among others. Help train new employees and refer people you know who would make good candidates to work at T-Mobile. Stay positive and celebrate individual and team success.
Sales associates should maintain the cleanliness of the store by making sure products and spaces are neat and organized. Setting up or refreshing marketing displays are a common task in each store. Employees should obey the dress code and code of conduct, as stated in the employee handbook.
Job Types: Full-time, Part-time, Commission
Pay: $9.50 - $12.00 per hour
Benefits:
- Flexible schedule
- Paid training
Work Location: In person
