Job Title: Salesforce Field Service Lightning (FSL) Consultant / Developer / Administrator Location: Remote
Job Type: Full-Time & W2
Job Summary:
We are seeking a skilled and motivated Salesforce Field Service Lightning (FSL) professional to join our team. You will be responsible for designing, implementing, and maintaining FSL solutions to optimize field service operations. This role involves collaborating with business stakeholders to gather requirements and deliver scalable and efficient solutions within the Salesforce ecosystem.
Key Responsibilities:
- Implement and configure Salesforce Field Service Lightning to support field operations.
- Customize Salesforce FSL objects, workflows, service appointments, work orders, and mobile configurations.
- Collaborate with stakeholders to gather business requirements and translate them into technical solutions.
- Manage field technician scheduling, territory management, and optimization settings.
- Develop reports and dashboards to monitor field service performance.
- Integrate FSL with third-party systems and Salesforce Clouds (e.g., Service Cloud).
- Provide support and training for end-users, including technicians and dispatchers.
- Perform testing, troubleshooting, and enhancements for continuous system improvement.
- Ensure compliance with best practices for data security and system integrity.
Requirements:
- Proven experience with Salesforce Field Service Lightning (FSL).
- Salesforce Administrator and/or FSL Consultant certification is preferred.
- Hands-on experience with Salesforce configuration, Apex, Visualforce, Lightning components, and flows.
- Understanding of field service operations and scheduling best practices.
- Strong problem-solving skills and attention to detail.
- Excellent communication and interpersonal skills.
Preferred Qualifications:
- Experience with Salesforce Service Cloud.
- Familiarity with mobile FSL app and field technician workflows.
- Knowledge of integration tools like MuleSoft, REST/SOAP APIs.
Job Types: Full-time, Part-time
Pay: $45.00 - $55.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Flexible schedule
- Health savings account
Schedule:
- 8 hour shift
Work Location: Remote
Report job
