Thank you for considering a career at
Roper St. Francis Healthcare!
Scheduled Weekly Hours
40
Work Shift
Days (United States of America)
Location: Roper St. Francis Office Park - Contact Center - Ladson, SC
Shift: 8:00am-4:30pm
Job Summary
Receives and accurately schedules requests for outpatient services, surgical procedures, and/or inpatient direct admits (via ACD phone system and fax) from physician offices, patients, service departments within Roper St. Francis Healthcare and other facilities in the tri-county area.
Minimum Qualifications
EDUCATION: High school degree or equivalent. Proof of successful completion of medical terminology or demonstrated competency within the first year of employment.
EXPERIENCE: Good organizational skills and the ability to make quick and prudent decisions. Keen listening skills. Ability to spell accurately. Preferred candidate will have a minimum of one year experience in a health care setting. Basic computer skills required. PC and Windows experience preferred.
LICENSURE/CERTIFICATION: None required.
Primary Source Verification (if applicable): N/A
KNOWLEDGE/SKILLS: Excellent verbal/written communication skills to deal in an effective and professional manner with patients and staff. Ability to handle multiple tasks with frequent interruptions. Must be able to communicate effectively with people of variable cultural and educational backgrounds. Requires the ability to work well with all levels of patients and health care Professionals. Also requires use of general office equipment including but not limited to computer, fax machine, printer, typewriter, copier and headset.
OTHER: Ability to maintain the confidentiality of sensitive information. Must maintain strict confidentiality of work related information.
CONTACTS: Patients , physicians and their staff, and employees throughout our health system.
Work Demands/Enviroment
Frequent sitting. Intermittent walking, standing, stooping, bending. May require lifting or moving items up to 25 lbs. Frequent use of finger/hand dexterity. Constant talking or hearing. Corrected hearing and vision to normal range. No exposure to blood, body fluids or tissue. Possible exposure to infectious materials, communicable diseases and/or other conditions common to a healthcare environment. Normal office environment. Requires work under stressful conditions, deadlines, and/or irregular hours. Ability to read and comprehend. Travel may be required.
Roper St. Francis Healthcare is an equal opportunity employer.
Many of our opportunities reward* your hard work with:
Cardiovascular Services Contact Center - RSFPP - Specialty Care
It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at [email protected] .
Scheduled Weekly Hours
40
Work Shift
Days (United States of America)
Location: Roper St. Francis Office Park - Contact Center - Ladson, SC
Shift: 8:00am-4:30pm
Job Summary
Receives and accurately schedules requests for outpatient services, surgical procedures, and/or inpatient direct admits (via ACD phone system and fax) from physician offices, patients, service departments within Roper St. Francis Healthcare and other facilities in the tri-county area.
Minimum Qualifications
EDUCATION: High school degree or equivalent. Proof of successful completion of medical terminology or demonstrated competency within the first year of employment.
EXPERIENCE: Good organizational skills and the ability to make quick and prudent decisions. Keen listening skills. Ability to spell accurately. Preferred candidate will have a minimum of one year experience in a health care setting. Basic computer skills required. PC and Windows experience preferred.
LICENSURE/CERTIFICATION: None required.
Primary Source Verification (if applicable): N/A
KNOWLEDGE/SKILLS: Excellent verbal/written communication skills to deal in an effective and professional manner with patients and staff. Ability to handle multiple tasks with frequent interruptions. Must be able to communicate effectively with people of variable cultural and educational backgrounds. Requires the ability to work well with all levels of patients and health care Professionals. Also requires use of general office equipment including but not limited to computer, fax machine, printer, typewriter, copier and headset.
OTHER: Ability to maintain the confidentiality of sensitive information. Must maintain strict confidentiality of work related information.
CONTACTS: Patients , physicians and their staff, and employees throughout our health system.
Work Demands/Enviroment
Frequent sitting. Intermittent walking, standing, stooping, bending. May require lifting or moving items up to 25 lbs. Frequent use of finger/hand dexterity. Constant talking or hearing. Corrected hearing and vision to normal range. No exposure to blood, body fluids or tissue. Possible exposure to infectious materials, communicable diseases and/or other conditions common to a healthcare environment. Normal office environment. Requires work under stressful conditions, deadlines, and/or irregular hours. Ability to read and comprehend. Travel may be required.
Roper St. Francis Healthcare is an equal opportunity employer.
Many of our opportunities reward* your hard work with:
- Comprehensive, affordable medical, dental and vision plans
- Prescription drug coverage
- Flexible spending accounts
- Life insurance w/AD&D
- Employer contributions to retirement savings plan when eligible
- Paid time off
- Educational Assistance
- And much more
-
Benefits offerings vary according to employment status.
Cardiovascular Services Contact Center - RSFPP - Specialty Care
It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at [email protected] .
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