position: Seasonal Server
Department: Food & Beverage
Location: Bayside Kitchen & Bar - Hilton Garden Inn San Diego Downtown/Bayside
FLSA Status: Non-Exempt
Reports To: Restaurant Manager / Food & Beverage Manager
Employment Type: Seasonal Position (July-October), requires open availability including weekends and holidays
Position Summary:
The Server plays a key role in delivering outstanding guest experiences by efficiently taking orders, serving food and beverages, and creating a welcoming environment. This position is central to the success of the restaurant and supports both guest satisfaction and operational excellence during the busy seasonal period.
Essential Duties and Responsibilities:
Guest Interaction & Seating
Welcome guests promptly and courteously.
Escort guests to assigned tables and assist with seating as needed.
Present menus and provide descriptions of specials or featured items.
Order Taking & Menu Knowledge
Accurately take food and beverage orders.
Answer questions regarding menu items, ingredients, and preparation methods.
Provide recommendations and upsell items to enhance guest satisfaction.
Food & Beverage Service
Serve food and drinks in a professional and timely manner.
Ensure accuracy of orders and proper presentation.
Monitor guest tables to anticipate needs, refill drinks, and clear empty plates.
Customer Service & Satisfaction
Check in with guests to ensure satisfaction throughout their meal.
Address guest requests, concerns, or complaints promptly and professionally.
Handle dietary restrictions or special accommodations respectfully.
Billing & Payment Handling
Present checks and process payments accurately.
Handle cash, credit card, and mobile transactions securely.
Return change or receipts efficiently.
Cleanliness & Organization
Clear and reset tables efficiently for the next guests.
Maintain cleanliness in the dining area and service stations.
Support opening, side work, and closing duties.
Team Collaboration
Communicate and coordinate with kitchen staff, food runners, and bartenders.
Support fellow team members during peak service times.
Assist with restocking, polishing silverware, and maintaining supplies.
Health & Safety Compliance
Follow all food safety and sanitation protocols.
Maintain a neat appearance and wear appropriate uniform.
Adhere to all hotel and restaurant policies and procedures.
Qualifications and Skills:
Excellent communication and interpersonal skills.
Strong multitasking ability in a fast-paced environment.
Attention to detail and strong organizational habits.
Friendly, professional demeanor.
Previous server experience preferred but not required.
Must have open availability including nights, weekends, and holidays during the seasonal period (July-October).
About Lodging Dynamics Hospitality Group
Based in Provo, Utah, Lodging Dynamics Hospitality Group is a nationally recognized, award-winning operator of premium-brand, select service, and extended-stay hotels and one of a few third-party operators approved by Marriott and Hilton. Founded in 1991 after developing the first Marriott franchise in Utah, Lodging Dynamics continues its long history by providing award-winning operating services for hotels throughout the continental United States and Hawaii. The company has managed hotels in the Marriott, Hilton, Hyatt, and IHG premium-brand families. For more information, visit www.lodgingdynamics.com.
