Company Description
Westgate Las Vegas Resort & Casino is a premier destination offering luxury accommodations, award-winning dining, and thrilling casino action just one block from the famous Las Vegas Strip. As part of Westgate Resorts, we provide unforgettable vacation experiences across the country, from the sandy beaches of Florida to the snow-capped mountains of Utah. A leader in the timeshare and hospitality industry, Westgate offers affordable and diverse getaway options for every family and every budget. Whether guests seek high-energy entertainment in Las Vegas or a relaxing retreat at one of our other premier destinations, we deliver exceptional service and lasting memories.
Job Description
General Summary Of Duties:
Make contact with all Hotel/Casino Team Members and Vendors when they come through the team member entrance. Perform proactive and enforcement functions in a courteous and restrained manner in coping with emergencies, undesired conduct, disturbances, and threats to life and/or property to maintain a safe and secure environment.
Role and Responsibilities: (Includes but is not limited to the following)
- Ability to greet all team members and vendors coming in through the team member entrance and check for non-clear bags as well as check the contents of non-clear bags.
- Ability to verify if team members are active team members and issue procedural violations when needed.
- Ability to verify contractors, issue and track vendor badges and collect all issued at the end of their workday.
- Ability to confirm items on package passes are items taken off property by team members.
- Ability to assist Team Member Services with current and potential team members needing assistance.
- Any other duties assigned by members of management.
Qualifications
Performance Requirements: (Knowledge, SKILLS, and abilities)
- Ability to read, write, speak, and understand the English language clearly to ascertain and document important information, to follow written and/or verbal instructions, to provide clear direction/guidance and to communicate with others.
- Social skills as demonstrated by the ability to listen and respond to team members or management inquiries/concerns using a positive, clear speaking voice, answering questions, and/or offering assistance, giving accurate information regarding plans, policies, or procedures within guidelines.
- Ability to perform duties within hot to normal to cold temperature ranges and unfavorable conditions which can occasionally be noisy and wet.
- Possess physical strength required for the job, consistent with a medium work level, as defined by the US Department of Labor.
- Knowledge of safety/security practices and procedures including C.P.R, emergency first aid, semi-automatic defibrillator, and basic emergency fire equipment.
- Basic mathematical skills necessary to verify/balance reports and perform simple calculations.
- Ability to maintain attendance in conformance with standards.
- Ability to maintain a neat, clean, and well-groomed appearance.
Additional Information
Education Requirements
- Any combination of education, training, or experience that provides the required knowledge, skills, and ability.
- Ability to obtain/renew all government required licenses or certifications (Gaming Work Permit; Alcohol Awareness Certificate; Valid Driver’s License; First Aid and Adult, Infant and Child CPR Certificates). Certified in the proper use of the semi-automatic defibrillator and handcuffing procedures.
