Senior Manager, Volume & Campaign
Job description
BT Group is the UK’s leading communications group and the holding company behind some of the country’s most recognised brands – including BT, EE, Openreach and Plusnet. Our purpose is as simple as it is ambitious: we connect for good. Our customers include consumers, small, medium and large businesses, public sector organisations and other communications providers.
BT Group’s role is about setting direction, unlocking value and creating the conditions for our brands and businesses to thrive.
Having come through the most capital-intensive phase of our fibre investment, our focus now is on what comes next – simplifying how we operate, using technology and AI to work smarter, and organising ourselves to serve customers better and grow sustainably. Group teams shape strategy, policy, brand, capital allocation and transformation, helping the whole organisation perform at its best.
We have a singular culture that unites all our people: we are customer-first challengers, who are committed, clear and connected. These behaviours unite us as one team to deliver for our colleagues, our customers, our stakeholders and the country. Joining BT Group means working at the heart of a business that matters to the UK, with the opportunity to shape decisions, influence outcomes and help set the future course of one of the country’s most important companies.
Skills mentioned

BT Group plc (formerly British Telecom) is a British multinational telecommunications holding company headquartered in London, England. Founded in 1846, it has grown to become the UK's leading fixed and mobile communications provider, operating the largest fixed-line and mobile networks in the country. With a rich history rooted in the Electric Telegraph Company, BT has evolved over time to adapt to changing technologies and consumer needs. Today, BT Group serves over 25 million customers and operates across a variety of sectors, offering services that include broadband, mobile, television, and IT solutions. Our mission is to connect people and businesses, providing essential services that support the digital economy. We understand the importance of reliable communication and strive to deliver high-quality service with a commitment to sustainability and reducing our carbon footprint. Our goal is to achieve net zero carbon emissions by 2031, and we pride ourselves on being a responsible business that prioritizes the well-being of our customers, employees, and the environment.
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