Company Description
Thought Industries powers the business of value with our industry-leading Learning Platform and AI-driven innovations. Founded in 2013, we believe customer learning should be modern, intuitive, engaging, and scalable. Our award-winning learning platform delivers personalized learning and measurable impact for global enterprises—and now, with our new Customer Value Realization AI Agents, we help organizations automate content creation, personalize experiences, and drive real-time customer value.
Job Description
We’re looking for a Senior Product Manager to lead the development, launch, and ongoing success of a new AI-driven product. This is not a feature extension or a support role—it’s an opportunity to put your name on something entirely new. You’ll take a product from concept to launch, shape its position in the market, and work at the leading edge of what AI can unlock for users.
This is a highly cross-functional role where you’ll shape product strategy, but also roll up your sleeves to test, learn, and deliver with speed. You’ll collaborate closely with design, engineering, marketing, and customer-facing teams to uncover opportunities, validate solutions, and create meaningful impact.
We’re a collaborative team that values clear thinking, fast learning, and strong execution. We focus on outcomes over ego and work together to move quickly in the right direction. We’re especially excited to work with someone who sees emerging tools—including AI—as a way to accelerate research, experiment more creatively, and punch above their weight. If you’re ready to build something new, shape its trajectory, and take full ownership of the results, we’d love to hear from you.
This is a full-time position based in our Boston office, with a requirement to work onsite at least three (3) days per week as part of our hybrid work model. This role reports to the Vice President of Product.
Responsibilities
New Product Ownership
Lead the end-to-end development and launch of a new AI-powered product, from discovery through delivery and beyond.
Drive early-market validation, prototype iteration, and go-to-market readiness in close collaboration with cross-functional partners.
Product-Led Growth
Design for self-serve adoption, low-friction onboarding, and accelerated time-to-value.
Partner with marketing and customer teams to improve conversion, activation, and retention across the user journey.
Strategy and Prioritization
Translate a high-level product concept into a focused strategy for how the product is built, delivered, and grown—balancing speed, market impact, and technical constraints.
Bring a clear point of view on prioritization frameworks and growth levers, guiding the team and leadership with a strategy you define, not just one you inherit.
Work closely with marketing and cross-functional partners to ensure the roadmap aligns with go-to-market timing, positioning, and early revenue goals.
Experimentation and Delivery
Collaborate with engineering and design to test hypotheses, pilot features, and iterate quickly based on real-world learning.
Drive clarity and alignment across stakeholders, ensuring a shared understanding of product direction and success metrics.
Integration and Insight Quality
Ensure data integrations are reliable, scalable, and produce high-quality, actionable insights.
Maintain a high standard for the usability and integrity of information presented to users.
Qualifications
Required
5+ years of product management experience, ideally in a B2B SaaS environment.
Demonstrated ability to take a new product or feature from zero to launch—and grow it after launch.
Proven track record of turning usage data into strategy and delivering measurable product outcomes.
Experience supporting or owning product-led growth initiatives.
Strong collaboration skills—you can align cross-functional teams, resolve ambiguity, and drive execution.
A habit of clear written and verbal communication, grounded in a genuine focus on helping stakeholders understand, align, and make good decisions together.
Comfortable experimenting with emerging tools (e.g., AI assistants, prototyping platforms, no-code tools) to accelerate product discovery and delivery.
Preferred
Experience with analytics or insights-focused products, or with third-party integrations.
Familiarity with CX, survey, or feedback platforms.
Experience working on early-stage products or within innovation teams.
Understanding of AI-enabled product experiences or data-driven automation.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Thought Industries does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. Employment decisions at Thought Industries are based on merit, qualifications, and abilities.
This role has a salary range of $130,000 to $150,000, with bonus eligibility of up to $20,000 USD.
Thought Industries does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. Employment decisions at Thought Industries are based on merit, qualifications, and abilities.
