Manage TTUHSCEP email and collaboration environment, including user accounts, mailboxes, security settings, and ensuring smooth email flow and system performance, including: User and Mailbox Management, Email Security and Compliance, Mail Flow Management, System Administration and Monitoring the health and performance of the Exchange Online environment. Troubleshooting and resolving technical issues
Implement, administer, upgrade, maintain and secure enterprise applications i.e. Medical Records servers, EMR, PACs LMS, Netscaler, VMWare, XenApp and VDI, ADFS/SAML, Research apps, Windows, Linux, Nutanix, Active Directory, File Servers, DHCP, DNS and domain controllers
Maintain, administer and monitor Data Centers infrastructure (onsite datacenter and online M365). Ensure services and data are available, reliable, safe and recoverable. This includes Microsoft M365 core services Administration. Continually seek opportunities to improve our TTUHSCEP AD and Exchange Online architecture
Work after hours and or weekend when required. Monitor network and data center services during on call schedule. Administer, configure and monitor backup, recovery and business continuity infrastructure. Backup and recovery for M365 data and TTUHSCEP.edu Active Directory domain
Monitor systems and servers performance and troubleshoot issues with application infrastructure and servers. Take responsibility for projects and solutions. Work with internal and external parties. Evaluate, plan, migrate, deploy, and manage Microsoft 365 services. Communicate project status, activities, and achievements to supervisor and stakeholders
Microsoft Active Directory and Microsoft Entra ID administration, monitoring, auditing, enhancing, hardening and troubleshooting
Remains current with all licensure, certifications and mandatory compliances and trainings required of this position
Adhere to all policies, procedures and practices (Regents Rules, TTUS, HSECEP OPs, etc.)
Personally demonstrate, display and act in accordance with TTUHSC EP's Values (Service, Respect, Accountability, Integrity, Advancement, and Teamwork). Serve as a Value's leader while actively promoting and encouraging staff across the institution
Perform all other duties as assigned
Required Qualifications
Bachelor's degree with coursework in computer science, MIS, IT, or other related area plus five (5) years related full-time paid experience
For HSC Only: Applicants for this position will be subject to a criminal background check after a conditional offer of employment has been extended, but before employment can be confirmed. For TTU Only: Applicants for this Security Sensitive Level II position will be subject to a criminal background check and must pass a drug and alcohol test after a conditional offer of employment has been extended, but before employment can be confirmed. In accordance with Texas Executive Order GA-48 and applicable state or federal law, this position may involve access to, work on, or conduct research involving critical infrastructure. It will require background checks, including, but not limited to, criminal history and other security-related screenings. Employment is contingent upon the successful completion of these checks.
Licensure/certification
Datacenter related industry certifications such as Microsoft M365, Microsoft, Vmware VCP or VCTA, Citrix virtualization, Rubrik, Linux and Security+ certifications are preferred
Preferred Qualifications
Experience administering more than two of the following platforms: Microsoft M365 suite or M365 Exchange online, Microsoft Windows Server 2022/2019, VMware Vsphere, Red Hat Linux and Citrix XenApp / Xendesktop, ADFS/SAML
Enterprise class systems, including Electronic Health Records, Imaging Systems, Virtual desktops, Application Servers, Active Directory Servers, Storage, hyperconverged infrastructure, backups, monitoring products and other data center infrastructure products
Experience managing and delivering complex data center and/or systems administration projects
dvanced knowledge and experience implementing infrastructure for clinical and/or dental medicine related systems that are HIPAA compliant, industry standards relevant to data center and/or systems administration
EEO Statement
All qualified applicants will be considered for employment without regard to sex, race, color, national origin, religion, age, disability, protected veteran status, or genetic information.
Jeanne Clery Act
The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx
Does this position work in a research laboratory?
No
Required Attachments
Cover Letter, Resume / CV, Transcript
Job Type
Full Time
Pay Basis
Monthly
Minimum Hire Rate
Compensation is commensurate upon the qualifications of the individual selected
Pay Statement
Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan website.
Travel Required
Up to 25%
Shift
Day
Schedule Details
May be required to work after hours and/or weekends.
Grant Funded?
No
Job Group
Mid-Level IT
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