Join the Pettis Pools & Patio Family!
Pettis Pools & Patio, a proud local, family-owned business since 1962, is seeking a highly organized and detail-oriented Service Coordinator to assist with the daily operations of our Service Department. As a valued member of the Pettis Team, you’ll play a key role in ensuring smooth and efficient service operations while contributing to the success of a company with over 60 years of legacy. We’re looking for positive, dependable, and hardworking individuals with a passion for customer service and operational excellence.
Why Pettis Pools & Patio?
- Established Legacy – Join a company with a trusted reputation and a strong community presence.
- Professional Growth – Gain valuable experience in service coordination and customer relations in a supportive environment with room for growth.
- Team-Centered Culture – Be part of a collaborative and family-oriented team that values your contributions.
Job Details:
Position: Service Coordinator
Location: Hilton, NY
Responsibilities:
- Handle incoming phone calls, text messages, and emails related to service requests.
- Schedule and coordinate service calls efficiently.
- Manage billing and accounts receivable for service-related transactions.
- Communicate effectively with service technicians and customers to manage requests and resolve any scheduling conflicts.
- Maintain accurate records of service requests and customer interactions.
- Assist in general administrative duties to support the Service Department.
Requirements:
- Positive attitude and strong communication skills.
- Excellent attention to detail and ability to multitask in a fast-paced office environment.
- Strong organizational and problem-solving skills.
- Proficiency in using computers and scheduling software.
- Previous knowledge of pool operations is preferred but not required – paid training is provided.
Position Details:
- Type: Seasonal Position (Up to 40 hours per week, potential overtime dependent on business need)
- Schedule: Monday–Friday, with Saturdays required based on demand
Compensation & Benefits:
- Competitive Pay – Based on experience and skills.
- Training Opportunities – On-the-job training for those new to the pool industry or service coordination.
- Employee Benefits – Employee discounts and potential for future growth within the company.
Join Our Team Today!
Take the next step in your career with Pettis Pools & Patio. Become a key player in our Service Department, where organization, customer service, and teamwork come together for success!
Job Type: Full-time
Pay: $16.00 - $20.00 per hour
Schedule:
- Overtime
Ability to Commute:
- Hilton, NY 14468 (Required)
Ability to Relocate:
- Hilton, NY 14468: Relocate before starting work (Required)
Work Location: In person
