Overview
The Service Technician II is responsible for providing excellent customer service through servicing and repairing trailers and installing truck beds, snowplows, towing systems, and other related products. We are seeking a skilled and motivated Service Technician II to join our dynamic team. The ideal candidate will have a strong technical background and a commitment to providing exceptional service to our clients. Your expertise will contribute to the efficiency and reliability of our operations.
$3500 sign-on bonus program
Duties
- Perform service, repair, and accessory installation on new and used trailers, truck beds, trailer tow vehicles and snowplows.
- Partner with supervisor to maintain Service Scheduler.
- test, adjust, and repair bearings, lights, wiring, and brake assemblies of trailers and two vehicles.
- Replace and repair worn and defective parts. Lays out, fits, drills, screws, rivets, and welds to repair, replace and/or install parts and accessories on trailers, truck beds, tow vehicles, snowplows, and up-fitting accessories. Installs wood or metal flooring.
- Sell parts and service.
- Help customers hook up trailers.
- Perform visual safety inspection (lights, safety chain, decking, etc.)
- Perform warranty service and completes required documentation.
- Complete service paperwork or computer system entry completely and timely.
- Maintain service parts log and submit to management as required.
- Assist in the maintenance of parts inventory for store including purchasing of parts and supplies, receiving POs, and Cycle Counts.
- Assemble trailers
- Park and move trailers
- Wash and prepare trailers for delivery.
- Receive and stock parts and supplies.
- Maintain lot including but not limited to mowing, weed removal, snow removal, picking up trash, installing exterior signs, banners, or flags.
- Inform location General Manager of any maintenance needs of company power equipment including tractor(s), forklift(s), etc.
- Clean and organize store and support areas as directed.
- Support opening and closing the facility as directed.
Experience
- Proven experience as a Service Technician or similar role in a technical field.
- Familiarity with using diagnostic tools, particularly an ohmmeter, is essential.
- Strong problem-solving skills with the ability to work independently or as part of a team.
- Excellent communication skills, both verbal and written, for effective interaction with clients and team members.
- A commitment to ongoing professional development and learning new technologies relevant to the position.
Join us in delivering high-quality service while advancing your career in a supportive environment!
Job Type: Full-time
Pay: $19.00 - $24.00 per hour
Expected hours: No more than 45 per week
Benefits:
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Day shift
Work Location: In person
