Job Title: Shelter Support Staff – Women & Children's Shelter
Location: Dover, DE
Position Type: Part-Time, Evenings, Weekends, & On-Call
Compensation: $15 an hour
Start Date: Open until filled
Shift:
4pm-8pm Saturdays and Sundays (every other weekend) & 12am-8pm Wednesdays
Exact days to be set by the Director of Women's Programs
*Please no calls.*
Job Summary:
We are seeking reliable, dedicated individuals to join our team as Shelter Support Staff for our women's shelter. In this role, you will provide essential support to our residents, ensuring a safe and clean environment.
Key Responsibilities:
- Monitor and ensure the safety and security of shelter residents
- Assist with intake and assessment of new residents, ensuring all paperwork and protocols are followed
- Respond to crises and emergencies in a calm and professional manner
- Collaborate with case managers and other staff to ensure holistic care for residents
- Assist with daily operations such as distributing meals, overseeing chores, and maintaining a clean and welcoming shelter environment
- Ensure adherence to shelter rules and protocols, including maintaining privacy and confidentiality
- Participate in ongoing training and staff development, including mandatory paid training
Qualifications:
- Education: High school diploma or GED required. Relevant coursework or certifications in social work, human services, or related fields preferred.
- Strong interpersonal skills
- Experience in social services, particularly in a men's shelter or transitional housing setting is a plus
- Ability to work with individuals from diverse backgrounds, including those who have experienced trauma
- Strong problem-solving skills and ability to handle emergencies
- Ability to work both independently and as part of a team
- Flexibility to work assigned shifts, including evenings, overnights, and weekends
-Skills:
- Excellent interpersonal and communication skills.
- Ability to remain calm and professional in high-pressure situations.
- Basic computer skills for data entry and communication.
- Ability to work independently and as part of a team.
Additional Requirements:
- Ability to work flexible hours, including evenings, overnights, weekends, and holidays.
- Physical ability to perform building checks and respond to emergencies.
- A valid driver’s license may be required depending on shelter needs.
- Successful completion of a background check.
Equal Opportunity Statement:
Dover Interfaith Mission for Housing is an equal opportunity employer and does not discriminate based on race, gender, sexual orientation, religion, or any other protected status. All qualified applicants are encouraged to apply.
Job Type: Part-time
Pay: $15.00 per hour
Benefits:
- Paid time off
Schedule:
- 8 hour shift
- Evening shift
- Night shift
- On call
Work Location: In person
