The Kitsap Rescue Mission is a thriving, faith-based organization that is a critical part of Kitsap County's safety net, serving our community's most vulnerable individuals and families by providing emergency shelter and onsite supportive services in Kitsap.
If you are professional and reliable, want to make a difference, and have an interest in sharing your compassion, skills, and testimony with those in need, this is your opportunity to join a growing, innovative and inspired team who are committed to changing lives.
The KRM team works closely together in a positive and uplifting environment to ensure shelter guests receive compassionate and trauma-informed care and support to heal, become self-sufficient, and secure permanent housing. KRM located in the Pacific Building in Port Orchard, WA. allows pets in shelter and has an onsite Pet Care Center to ensure our unhoused neighbors can bring their beloved pets into shelter with them.
Open Shifts:
1. Full-time Overnight Shift, 12:00am-8:30am, 2. Full-time Swing/Overnight Shift (3 days overnights-12:00am-8:30am , 2 days swing shift- 4:00pm-12:30am)
Supervisor: Shelter Support Manager, Program Director
RESPONSIBILITIES:
The Kitsap Rescue Mission Shelter Support Staff are key members of the shelter team responsible for general shelter oversight during their shift, assisting shelter guests with various and diverse needs, housekeeping of common areas, shelter bed turnovers, washing of linens, serving of meals, and a variety of record keeping and interpersonal tasks.
Kitsap Rescue mission staff adheres to all State and Federal mandates regarding safety, shelter care, and guest confidentiality to facilitate the operation of the shelter. The Shelter Support Staff position is responsible for providing clear, relevant, consistent documentation regarding guest updates, status, and concerns to support communication and care coordination between staff/shift changes.
A. Coordinates with the Shelter Support Manager and teammates to successfully onboard and exit shelter guests.
B. Maintains cleanliness of shelter offices, common areas including shared office staff, restrooms, and facility grounds.
C. Responsible for guest bed turnovers to include bagging up of items left behind by guests and washing and changing of linens for incoming shelter guests.
D. Maintains a consistently clean and orderly shelter.
E. With support from Security, ensures that no unregistered guests are on the shelter premises.
F. Communicates effectively and clearly about any concerns or problems that occur while on duty in Daily Shift Log and contacts Shelter Support manager when appropriate.
G. Attends weekly all-staff meetings to share our faith, discuss guest concerns and offer ideas and feedback regarding shelter processes, protocol and guidelines.
H. Models professionalism and provides positive support and inspiration to teammates and guests.
I. Following safety protocol, contacts Shelter Program Manager/Program Director in the case of emergency or critical incidents such as fire, evacuation, police intervention, 911/EMS, mental health, or medical emergency and completes written Incident Report.
J. Works closely with Security throughout shift to share insights and concerns and to ensure safety of facility, staff and guests.
K. Models respect, maturity, and compassion to all workmates, guests, volunteers and partner agencies providing a pro-active approach to problem solving.
L. Required to be professional and exhibit emotional maturity at all times.
QUALIFICATIONS:
Must support the organization's Statement of Faith.
Must have a High School diploma or GED and have interest in working with individuals and families who are experiencing homelessness.
Understands and adheres to state and federal confidentiality regulations including HIPAA.
Models “service to others”, professionalism, respect, emotional maturity, compassion and patience toward all workmates, volunteers, guests and community partners.
Supports and is sensitive to a work culture of inclusivity, equity and cultural diversity.
Must have the ability to cope well in a sometimes-stressful environment and not “buy into” the perceived crises of others.
Must have good literacy skills including the ability to gather, document, and report information clearly and to share effectively about the Kitsap Rescue Mission and its programs.
Must sign an Ethics and Standard of Conduct policy.
Must have a personal self-care routine that contributes to a professional and healthy work-culture, and which supports compassionate care, personal accountability, open communication and respect.
If in recovery from a substance abuse disorder, must have a period of at least two years clean and sober.
Job Type: Full-time
Pay: $21.00 - $22.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Professional development assistance
Schedule:
- 8 hour shift
- Night shift
- Overnight shift
Work Location: In person
