Shipping Manager

Company: LiveTrends Design Group

Position: Shipping Manager

Reports to: General Manager

FLSA Status: Exempt / Salaried

ABOUT US

LiveTrends Design Group is a recognized leader in the global home décor industry, bringing inspiration, creativity, and joy to more than 13 million homes each year. By blending the timeless beauty of Nature with the power of Art, we create distinctive products and experiences that are redefining the home décor landscape across North America and Europe.

Driven by innovation, exceptional design, and a passion for excellence, our brands: LiveTrends, Urban Jungle, and BeYou…are trusted by many of the world's leading retailers, including Lowe's, Target, Costco, Kroger, Trader Joe's, Wegmans, Publix, and more.

Just as importantly, we've built a workplace culture as remarkable as the products we create. LiveTrends was recently recognized as a Top Workplace and earned additional Top Workplace Culture Excellence Awards for Leadership, Purpose & Values, Innovation, Employee Appreciation, and Professional Development...an achievement that reflects our commitment to developing great people, fostering creativity, and building an environment where employees can thrive. At LiveTrends, we're not just creating products for homes...we're creating opportunities for talented people to grow, innovate, and make a meaningful impact every day.

Position

The Shipping Manager is responsible for overseeing all outbound shipping operations, ensuring plants and horticultural products are packed, labeled, and shipped accurately, on schedule, and in a manner that preserves plant health and quality. This role manages the shipping team, coordinates with growers, logistics team members, team members responsible for assembly, and ensures compliance with agricultural shipping regulations.

SPECIFIC ACCOUNTABILITIES

• Plan and supervise daily shipping operations, including order picking, packing, and loading of plants and horticultural products
• Ensure proper handling techniques to minimize plant stress, damage, and spoilage during transit
• Coordinate with carriers (freight, LTL, parcel) to schedule pickups
• Manage shipping documentation, including bills of lading, phytosanitary certificates, and state/USDA compliance paperwork where required
• Supervise, train, and schedule shipping/warehouse staff
• Monitor inventory accuracy and coordinate with the growing/production team on order fulfillment timing
• Track shipment performance (on-time delivery, damage rates, customer complaints) and implementation of improvements
• Maintain compliance with safety regulations (OSHA) and proper equipment use (forklifts, pallet jacks, etc.)
• Manage seasonal volume fluctuations, especially during peak planting/shipping seasons
• Collaborate with assembly and live good sourcing team to resolve shipping delays or order issues