Job Title: Small Engine Technician - E&H Ace Hardware
Are you a skilled technician with a passion for outdoor power equipment? Join our passionate team at E&H Ace Hardware, where we have redefined the world of hardware retail and customer service. As a Small Engine Technician, you will play a crucial role in providing expert repair and maintenance services, ensuring our customers' outdoor equipment operates at its best.
Why Join Us:
1. A Legacy of Excellence: E&H Hardware Group has been a trusted name in the industry since 1959. We are proud to be affiliated with Ace Hardware Corporation, recognized as America's premier hardware wholesaler. Be a part of our rich heritage and carry forward our tradition of exceptional service.
2. Customer-Centric Culture: We believe in going above and beyond to exceed customer expectations. As an Outdoor Power Equipment Technician, you will be at the forefront of ensuring our customers' outdoor equipment is in top-notch condition, enabling them to tackle their outdoor projects with confidence.
3. Boundless Opportunities: With 32 Ace Hardware stores across Ohio, your growth potential knows no bounds. We value your technical expertise and offer ample opportunities for professional development and advancement within our organization.
Responsibilities:
1. Equipment Repair and Maintenance: Diagnose and repair a variety of outdoor power equipment, such as lawnmowers, chainsaws, trimmers, and leaf blowers. Perform routine maintenance tasks, including oil changes, filter replacements, and tune-ups to ensure optimal equipment performance.
2. Customer Service Extraordinaire: Provide friendly and knowledgeable customer service, addressing customer inquiries, and explaining repair processes and recommendations clearly.
3. Technical Expertise: Utilize your technical knowledge to troubleshoot and resolve equipment issues efficiently and accurately. Stay up-to-date with industry trends and technological advancements in outdoor power equipment.
4. Parts Management: Identify the need for replacement parts and order them promptly to complete repairs in a timely manner. Keep accurate records of equipment repairs and parts used.
5. Safety Compliance: Adhere to safety guidelines and protocols while performing repairs and maintenance tasks. Ensure a safe working environment for yourself and your colleagues.
Qualifications:
Are you a skilled technician with a passion for outdoor power equipment? Join our passionate team at E&H Ace Hardware, where we have redefined the world of hardware retail and customer service. As a Small Engine Technician, you will play a crucial role in providing expert repair and maintenance services, ensuring our customers' outdoor equipment operates at its best.
Why Join Us:
1. A Legacy of Excellence: E&H Hardware Group has been a trusted name in the industry since 1959. We are proud to be affiliated with Ace Hardware Corporation, recognized as America's premier hardware wholesaler. Be a part of our rich heritage and carry forward our tradition of exceptional service.
2. Customer-Centric Culture: We believe in going above and beyond to exceed customer expectations. As an Outdoor Power Equipment Technician, you will be at the forefront of ensuring our customers' outdoor equipment is in top-notch condition, enabling them to tackle their outdoor projects with confidence.
3. Boundless Opportunities: With 32 Ace Hardware stores across Ohio, your growth potential knows no bounds. We value your technical expertise and offer ample opportunities for professional development and advancement within our organization.
Responsibilities:
1. Equipment Repair and Maintenance: Diagnose and repair a variety of outdoor power equipment, such as lawnmowers, chainsaws, trimmers, and leaf blowers. Perform routine maintenance tasks, including oil changes, filter replacements, and tune-ups to ensure optimal equipment performance.
2. Customer Service Extraordinaire: Provide friendly and knowledgeable customer service, addressing customer inquiries, and explaining repair processes and recommendations clearly.
3. Technical Expertise: Utilize your technical knowledge to troubleshoot and resolve equipment issues efficiently and accurately. Stay up-to-date with industry trends and technological advancements in outdoor power equipment.
4. Parts Management: Identify the need for replacement parts and order them promptly to complete repairs in a timely manner. Keep accurate records of equipment repairs and parts used.
5. Safety Compliance: Adhere to safety guidelines and protocols while performing repairs and maintenance tasks. Ensure a safe working environment for yourself and your colleagues.
Qualifications:
- Technical Proficiency: You should possess strong technical skills in diagnosing and repairing outdoor power equipment. Previous experience as an outdoor power equipment technician or a related field is preferred.
- Must complete Stihl iCademy Silver Certification within one year of hire date.
- Customer Focus: Your dedication to providing excellent customer service and ensuring customer satisfaction sets you apart. Your ability to communicate technical information to customers in a clear and understandable manner is essential.
- Attention to Detail: As an Outdoor Power Equipment Technician, accuracy in diagnosing issues and conducting repairs is crucial for the equipment's optimal performance.
- Adaptability: As a valued member of our team, your adaptability and problem-solving abilities will contribute to providing top-notch service to our customers.
- Physical Stamina: This role will involve lifting heavy equipment and performing physically demanding tasks. Ability to move and lift 50 lbs. on a regular basis, occasionally lifting up to 80 lbs. Your physical stamina will enable you to handle the demands of equipment repair.
Benefits:
- Benefits: dental and vision, 401k
- Employee Assistance Program
- Generous Employee Discount
- Career development: Entry-level employees have opportunities to work in management, Operations, or other areas of the company
- Flexible work schedule
- Part-Time- up to 29 hours per week
- Must have flexible availability, including evenings and weekends
- Work/Life Balance- Most locations close at 8pm
Join our team of friendly hardware associates and help us create a shopping experience that goes beyond expectations. Together, we'll build a future full of exciting opportunities and unforgettable moments.
Apply now and let your adventure as an Outdoor Power Equipment Technician with E&H Ace Hardware begin!
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