Software Engineer III: Test Automation

At Jack Henry, we’re more than a technology company, we’re a force for good in financial services. We’re redefining how community banks and credit unions connect with the people they serve. Our mission is rooted in people inspired innovation, empowering financial institutions to deliver seamless, secure, and human centered experiences. We deliver cutting-edge solutions that are paving the way for the next generation of digital banking and payments, but our true impact begins with our associates. If you're ready to help transform an industry and grow with a company that values purpose, collaboration, and excellence then we’d love to meet you.

The Software Engineer III: Test Automation works independently to design, build, and maintain advanced automated testing frameworks that ensure quality throughout the entire software development lifecycle. They guide products from early concept through production by embedding automation into prototyping, test creation, and continuous integration practices. The role requires close collaboration across teams, particularly in system analysis efforts focused on testability, scalability, and delivering high‑quality software.

This hire will create and enhance automation frameworks, ensuring they are robust, maintainable, and aligned with business and industry standards. The engineer evaluates how code changes affect both users and internal systems, maintains high levels of script reliability by reviewing work from junior team members, and supports overall quality engineering efforts. Working closely with DevOps and development teams, they integrate automated tests into CI/CD pipelines and help manage expectations around release readiness and test coverage.

The role includes defining automation standards, producing essential documentation, and staying informed about emerging QA technologies to recommend improvements. The engineer independently troubleshoots complex issues across environments or automation scripts and leads unit, integration, and end‑to‑end testing to ensure system security and stability. They also contribute strategically by participating in product architecture discussions, promoting test‑driven development, and ensuring long-term maintainability throughout each application’s lifecycle.

This position is a hybrid role requiring at least 2 days per week in the Allen, TX office location.

The target salary range for this position is $76,400-$115,000 based on experience and location.

This position is ineligible for immigration sponsorship and support. Please do not apply if at any time you will need immigration support now or in the future (i.e., H-1B, PERM). All positions, regardless of location, may require an onsite interview or in-person onboarding requirement to verify your identity.

What you’ll be responsible for:

• Automation & Testing Execution: Design, write, and maintain robust automated test suites while creating targeted manual test cases for features requiring hands-on validation.
• Agile Requirements Refinement: Active participation in story grooming and refinement sessions to clarify acceptance criteria, spot edge cases early, and ensure testability.
• Quality & Integration: Partner directly with cross-functional development teams to execute integration and regression testing, ensuring high performance, security, and end-user reliability before release.
• Defect Analysis & Troubleshooting: Debug build failures, triage bug reports, and perform root-cause analysis to ensure rapid, effective resolutions in non-production and production environments.
• Framework & Process Improvement: Maintain quality assurance documentation, adopt industry best practices in the industry, and contribute to the ongoing improvement of testing frameworks and CI/CD pipelines.
• Stay updated with emerging technologies and industry trends, recommending innovative solutions to improve software development processes.
• May lead unit tests and integration tests to ensure the reliability, security, and performance of developed software.
• Debugs and troubleshoots issues as they arise, providing timely resolutions.
• May perform other duties as assigned.

What you’ll need to have:

• Minimum of 4 years of technical experience in software development and or quality assurance (C#, Java, Selenium, API Testing, Playwright etc).
• Experience with Windows and Unix Based Systems
• Must have experience with test automation tools.
• Must have strong effective communication skills (written and verbal).
• Strong problem-solving skills.

What would be nice for you to have:

• Bachelor’s degree.
• Agile Methodology experience.
• Exposure to AI.

If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We’re looking for passionate, driven individuals who align with our mission and can bring unique perspectives to our team.

Why Jack Henry?

At Jack Henry, we live by the motto: “Do the right thing, do whatever it takes, and have fun.” It’s more than a tagline, it’s the foundation of our culture. We recognize that our associates are the key to our success, and we’re deeply committed to their wellbeing. That’s why we offer comprehensive benefits designed to support your physical, mental, and financial health so you can thrive both personally and professionally.

We’re also leading the way in technology modernization, helping financial institutions evolve with speed, security, and flexibility. Our strategy focuses on delivering secure data access, mitigating fraud, and enabling seamless integration. Empowering our teams to build innovative solutions that meet the evolving needs of accountholders.

Culture of Commitment

Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Our culture empowers us to rise to challenges, seek new opportunities, and support one another through change. It’s this shared commitment that drives our success. We’re proud to foster an environment where inclusion, sustainability, and community impact are more than values, they’re how we operate. Visit our Corporate Sustainability site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders.

Equal Employment Opportunity

At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.

No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.

Requests for full corporate job descriptions may be requested through the interview process at any time.

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