Overview
Are you a service minded person? Do you like customer service and helping other functions and like playing a big role in getting spare parts to customer that needs them. This opportunity is for you.
Scania USA is seeking an organized, curious, and passionate Spare Parts Assistant to join our Parts team. In this role, you’ll play a vital part in supporting our dealer and distributor network with technical, commercial, and administrative tasks related to parts operations. Your work will help keep our processes efficient, our systems up to date, and our partners supported.
Responsibilities
- Handle incoming parts orders and respond to dealer/distributor inquiries;
- Provide commercial and technical support on parts-related topics;
- Manage return processes and handle core inspections and claims;
- Administer and maintain user access and accounts in key systems;
- Support quality investigations by helping analyze reported issues, gathering information from dealers, and collaborating with technical and quality teams to ensure timely resolution.
- Maintain subscriptions and access for diagnostic tools for dealers and distributors;
- Support After sales with various in-house and field projects as needed.
Required Qualifications:
- High school diploma;
- Experience in After Sales, Logistics, or Parts (automotive experience preferred);
- Solid computer skills (MS Office, general system knowledge);
- This position includes regular hands-on tasks such as handling and lifting parts and components as part of daily work activities.
Nice to have:
- University degree in Engineering, Business, or related field
- Previous experience supporting dealers/distributors;
- Understanding of logistics or inventory flows;
- Valid driver’s license.
Key Skills and Attributes:
- Works well in a team but is confident managing individual tasks;
- Communicates clearly and professionally with different stakeholders;
- Enjoys learning new tools and systems;
- Is detail-oriented and takes pride in doing things the right way;
- Is open-minded, proactive, and always looking to improve.
At Scania, we put the customer first, value respect for the individual, strive to eliminate waste, and believe in determination, team spirit, and integrity. If these values resonate with you, you’ll feel right at home here.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Prescription drug insurance
- Vision insurance
Location:
- San Antonio, TX 78216 (Preferred)
Work Location: In person
