Sr. Director of AMER Sales Strategy and Operations

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Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth. 

At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. 

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Okta is hiring for a Senior Director of AMER Sales Strategy and Operations. This role will set the stage for the future growth of Okta as we aim to double in revenue. This individual will report into the global VP of Field Strategy & Operations and work closely with the SVP/GM of AMER as well as the AMER sales leadership team to develop and execute regional sales strategies, streamline operations, and ensure effective collaboration between global and local teams. This role will focus on delivering measurable results by driving efficiency, providing data-driven insights, and ensuring the successful execution of sales initiatives across AMER.  

Job Duties and Responsibilities:

• Regional Sales Strategy & Execution
• Partner closely with AMER sales leadership to develop and refine the sales strategy for the region, ensuring alignment with global goals.
• Conduct in-depth analysis of the AMER region to identify growth opportunities, market trends, and competitive positioning to inform sales strategy.
• Own the annual planning process for the AMER sales teams including organizational structure and headcount planning, territories, and quotas across all AMER sales teams. 
• Sales Operations & Process Improvement
• Own and operationalize all AMER Sales Cadences, ensuring cross functional teams are appropriately represented, including QBRs, Forecasting, Pipeline Generation Reviews, Pipeline Velocity Reviews, and Large Deal Reviews / Win Labs. 
• Oversee and optimize the day-to-day sales operations within AMER, ensuring the implementation of efficient processes and systems across the region.
• Standardize and streamline sales processes for the AMER region while ensuring alignment with global sales methodologies and best practices.
• Data-Driven Insights & Reporting
• Leverage analytics to provide actionable insights on sales performance, pipeline health, and forecasting within the AMER region.
• Develop and present regular performance reports to AMER leadership, including KPIs, sales pipeline trends, and revenue forecasts, while making recommendations for continuous improvement.
• Monitor regional sales data and metrics to ensure targets are being met, and proactively identify areas for operational improvements.
• Cross-Functional Collaboration
• Work closely with the other cross functional teams such as SDR/BDR, Partner Sales, and marketing to ensure regional alignment on key initiatives, product launches, and campaigns.
• Partner with the Finance team to drive accurate sales forecasting and assist in budgeting processes for the AMER region.
• Collaborate with HR and recruiting teams to develop talent strategies, supporting sales team growth, retention, and skills development within AMER.
• Leadership & Regional Team Development
• Lead, mentor, and inspire the AMER Sales Strategy & Operations team, fostering a culture of collaboration, performance, and continuous improvement. 
• Develop a high-performing team by providing guidance, coaching, and professional development opportunities to ensure team success.
• Act as a key advocate for the AMER region within the broader global sales and operations teams, ensuring the unique needs of the region are understood and addressed.

Required Skills:

• 10+ years of experience in sales operations, strategy, or related functions, with significant exposure to the AMER market across all segments and a proven track record in driving regional sales growth.
• Experience in the technology or SaaS industry, with a deep understanding of the AMER region’s market dynamics, customer needs, and business culture.
• Strong expertise in sales processes, CRM systems (Salesforce preferred), and sales performance analytics.
• Experience working with large datasets and making data-backed recommendations. Experience working with Tableau is preferred. 
• Ability to think strategically, while also being hands-on and detail-oriented in operational execution.
• Proficiency in data analytics and the ability to derive actionable insights from complex data sets.
• Excellent communication, collaboration, and interpersonal skills, with the ability to influence senior leadership and drive cross-functional alignment.
• Leadership experience in managing teams, with a focus on fostering development and driving results and experience in second-line leadership roles. 
• Willingness to work in our San Francisco office at least three days per week and travel to other locations as needed.

• Builds Effective Teams: Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals.          
• Demonstrates Self-Awareness (EQ): Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
• Develops Talent: Developing people to meet both their career goals and the organization’s goals.
• Drives Results: Consistently achieving results, even under tough circumstances.
• Strategic Mindset: Seeing ahead to future possibilities and translating them into breakthrough strategies.

Below is the annual base salary range for candidates located in California, Colorado, New York and Washington. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/us.   

What you can look forward to as a Full-Time Okta employee!

• Amazing Benefits
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Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/.

Some roles may require travel to one of our office locations for in-person onboarding.

Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.

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