The Role:
Reporting to the Suites Manager and Expeditor, a Suites Runner provides support for exceptional guest service while working with Suites team to communicate and deliver product to the appropriate space(s) in a timely manner.
Responsibilities:
- Event Days:
- Assist Suites Expeditor and Attendants with all pre-event and add-on food delivery.
- Deliver food and beverage items to the appropriate suites according to orders placed.
- Communicate with Pantry Coordinator to ensure timely delivery service.
- Communicate with Warehouse team to procure any necessary items.
- Assist in set-up and breakdown of Suites.
- Assist Pantry Coordinator in organizing and maintaining clean, neat, and safe work areas.
- Other duties as assigned.
Qualifications:
- Excellent organizational, written, and verbal communication, and interpersonal skills
- Customer service and fast-paced problem-solving skills.
- Must be personable, proactive, and self-motivated.
- Must have basic knowledge of food and beverage preparations, service standards, guest relations, and etiquette.
- Ability to work effectively independently and/or in a team environment.
- Ability to work under pressure and meet deadlines.
- Able to adapt to change quickly and prioritize tasks as needed.
- Punctuality and dependability.
- Must be able to read, maintain information, and perform simple mathematical calculations.
- Must be able to speak, read, write, and understand English.
- Must maintain personal hygiene and a well-groomed appearance.
- Ability to occasionally lift/move items weighing up to 30 pounds.
- Must be able to work extended hours due to business requirements including late nights, weekends, and holidays.
- Complete company-wide safety training and any additional job-specific safety training.
- Availability for 1-2 days per event week to familiarize self with venue runner routes.
- All applicants must be at least 18 years of age.
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