Become Part of the Magnitude Team
Magnitude Capital, a dynamic alternative investment firm, is looking for a highly motivated and versatile Support Engineer to join the firm's Technology team. This role sits at the intersection of data engineering support, desktop IT support, and systems support. Responsibilities will vary day-to-day and include supporting specialized applications, helping with IT system configurations, providing end user support, monitoring automated data processes, and assuring data quality. A strong technical foundation, a service-oriented mindset, and an understanding of financial markets are key to succeeding in this role.
What you will do:
- Data engineering support:
- Assist with the ingestion, validation, and monitoring of market and operational data.
- Write basic to intermediate SQL queries for troubleshooting data issues and supporting reporting needs.
- Manage and troubleshoot FTP/SFTP file transfers and connectivity.
- Debug through custom C# and Python applications.
- Work with users to provide desk-side support, resolve issues, and address requests.
- Monitor and maintain critical systems and process automation; troubleshoot issues with applications, data, servers, workstations, mobile devices, accounts, and access control.
- Manage users, security groups, and computers with Active Directory and Microsoft Entra.
- Create and maintain technical documentation for internal systems and processes.
- Collaborate on cross-functional projects such as system upgrades, automation initiatives, and new application rollouts.
- Provide support for commonly used applications, including Microsoft 365, Bloomberg terminal, and VPN.
What you have:
- 2–4 years of technical support or application support experience.
- Experience supporting end user applications and devices (PCs, iPhone, and Android).
- Knowledge of Windows 10, Microsoft 365 products, SharePoint, Active Directory, DNS, and DHCP.
- Experience with SQL and log analysis that aid in troubleshooting.
- Experience with C#, PowerShell, and/or Python.
- Prior experience working with investment data in a financial services firm.
- Strong work ethic and attention to detail.
- Ability to think analytically and solve problems logically.
- Effective communication with both technical and business users.
What we do:
The firm was founded in 2002 by senior hedge fund professionals and has become a top industry performer serving a diverse and growing institutional client base. We are a team focused on building a world-class investment company through discipline, analytical rigor, and a results-oriented mindset.
What we offer:
- Competitive compensation
- Benefits package – fully covered health insurance, generous 401(k) match, fertility services reimbursement program, tuition reimbursement program, parental leave, and more
- Hybrid work schedule – Tuesday–Thursday in the office each week
- Work that matters – work with a small team and have a big impact
- Flexible work attire – no formal dress code
- Quality food – catered meals from some of the best restaurants in NYC and fully stocked kitchen
- Great teammates – people with discipline, creativity, intellectual curiosity, and a sense of humor
- Exciting culture – analytical, open, collaborative, and collegial
Magnitude Capital, LLC is an equal opportunity employer. We are committed to fair hiring and promotion practices, as employee diversity will only benefit our team-based approach. We welcome exceptional candidates from all backgrounds to apply to Magnitude’s open positions.
If you are a California resident, please refer to the Privacy Notices on our website for information relating to the California Consumer Privacy Act.
