About Lumen
Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.
We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
The Role
The Senior Vice President Engineering reports directly to the Chief Technology & Product Officer in the Security, Technology, Engineering, Product, and Network (STEPN) organization and will drive the vision & strategy for the entire engineering organization. This role will serve as an execution-oriented change agent, bringing next-generation approaches to engineering. The SVP Engineering will enable disruptive innovation through cutting-edge development practices and will foster internal collaboration for best-in-class engineering outcomes. They will work closely with cross-functional partners in Product, AGT, Enterprise Ops, and more.
The ideal candidate will lead with Lumen’s cultural attributes top of mind, be highly collaborative, have extensive knowledge of industry-specific quality standards, tools, and tracking.
The Main Responsibilities
- Lead a high performing team of VPs, technical experts, and engineers, fostering a culture of collaboration, accountability, teamwork, trust, and excellence.
- Spearhead major engineering efforts including but not limited to Service Now, Salesforce, Lumen Digital Development, and more.
- Set standards for technologies, frameworks, and processes to promote a simple and consistent approach across multiple types of services.
- Establish and monitor key performance indicators to measure program and platform success and drive data-informed decision making.
- Drive enhancement and execution of overall engineering processes.
- Partner with cross-functional leaders to define service ownership roles and responsibilities for infrastructure, DevOps, SRE, and service teams to ensure reliability, performance, scalability, and operational excellence.
- Drive numerous high-impact programs spanning infrastructure and engineering teams, influencing and driving actions through active listening and engagement at all levels of the organization.
- Identify trends and promote solutions across multiple product areas by being an influencer on software architecture best practices, including supportability, scalability, performance, availability, maintainability, extensibility, and security.
What We Look For in a Candidate
- Bachelor's degree in Engineering, Computer Science, Information Technology, or a related field; Masters preferred.
- 15+ years of experience in Engineering or related field(s), with at least 10 years in a leadership role. Experience in Technology or Telecommunications companies preferred.
- Strong, proven expertise in building and leading with data and clear KPIs.
- Ability to establish credibility and rapport with a broad set of executives and cross-functional peer groups.
- Exceptional analytical skills with the ability to translate complex data into actionable insights.
- Proven track record of project management and governance.
- Excellent leadership and team management skills.
- Strong presentation, communication and collaboration abilities, with a focus on cross-functional partnerships.
- Deep understanding of service assurance best practices, risk management frameworks, and performance monitoring tools.
Compensation
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
Location Based Pay Ranges
$273,787 - $365,050 in all states.
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.
- Benefits
- Bonus Structure
Requisition #: 339010
Background Screening
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Equal Employment Opportunities
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
Disclaimer
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
Application Deadline
08/01/2025
