Search suggestions:

hiring immediately
part time
full time
housekeeping
remote work from home
receptionist
marketing
work from home
remote
cook
urgently hiring
amazon warehouse
warehouse
Florida
New York
Los Angeles County
Houston County
California
Texas
Austin County
Orlando
West Chester
Indianapolis
Tampa
Miami
Apply

Technical Support Analyst

Eola Technology Partners
$58,854 - $70,995 a year
Orlando, Florida
Full time
4 weeks ago

We’re Hiring! Helpdesk Technician – Tier 2 Support (Managed Services)


Eola Technology Partners is seeking a skilled and motivated Tier 2 Helpdesk Technician to join our growing Managed Services team.


If you’re passionate about solving complex technical issues, providing excellent customer support, and want to grow in a collaborative IT environment—we want to hear from you.


Key Responsibilities:

  • Setup and maintain customers' networks, Office 365/Google Workspace environments, and hosted voice environments
  • Provide on-site support at client locations for troubleshooting and deployments
  • Serve as an escalation point and mentor to Tier 1 team members
  • Meet and exceed SLA standards with timely ticket resolution and top-tier customer service
  • Participate in on-call rotation for remote support escalations


Qualifications:

  • Bachelor's degree in IT, Computer Science, Business Administration, or equivalent experience
  • 4+ years of diverse technical experience supporting Microsoft 365, Exchange Online, SharePoint Online, Intune, and Azure

  • Must be authorized to work in the U.S. and pass a background check
  • Must pass an initial and random drug screening


Desired Skills:

  • Proficiency with Office 365 and Google Workspace administration and support
  • Experience deploying and managing Intune with Windows Autopilot
  • Familiarity with Microsoft Defender for Endpoint
  • Working knowledge of Windows PowerShell scripting
  • Microsoft certifications such as MS-900, MS-700, MS-500, MS-100 and/or AZ-100 preferred
  • Experience supporting end users and documenting procedures/user guides
  • Strong written and verbal communication skills
  • Ability to multitask and manage concurrent projects
  • Detail-oriented, self-motivated, and adaptable under pressure
  • Skilled at translating technical concepts into user-friendly explanations


Location
: ETP Office

  • NOTE this is not a remote position


Full-Time | Competitive Pay | Career Growth Opportunities

Save Apply
Report job
Other Job Recommendations:

Technical Support Specialist - Full-time

Wayne Memorial Hospital
Wayne County, Pennsylvania
$40,051 - $52,237 a year
This position will provide technical support to users on campus and at offsite locations In the event a Help Desk Representative...
1 day ago

Technical Solutions Architect

Arrow Electronics
Arapahoe County, Colorado
$166,700 - $225,077 a year
  • Designs solutions based on strategic business or technical...
  • Partners with Sales teams to appropriately manage all...
4 days ago

Technical Program Manager

Fullpath
Raleigh, North Carolina
$90,000 - $110,000
  • Serve as the primary point of contact for Fullpath’s...
  • Own the technical partnership lifecycle: from evaluation and...
1 week ago

Product Analyst

Entergy
New Orleans, Louisiana
  • Provide insights and recommendations on how the utility can...
  • Leverage data, market intelligence, learnings from the...
1 week ago

Business Analyst

ECS
Prince William County, Virginia
  • Interacting with stakeholders including the federal...
  • Develop presentation materials for executive-level briefings...
3 days ago

Board Certified Behavior Analyst (BCBA)

largeton,inc
Buffalo, New York
$82,000 - $87,000 a year
  • Master’s Program in Psychology, Child Development, Special...
  • Licensure and Certification in Behavior Analysis required...
4 days ago

Mid Level SOC Operations Analyst

Cintel Inc
Huntsville, Alabama
$94,452 - $124,822 a year
  • Investigate and respond to security breaches, cyber...
  • Document security breaches and assess the scope and impact...
4 weeks ago

Independent US IPOs Analyst

Smartkarma
New York, New York
  • Independent analysts covering more than 4,000 companies now...
  • Insights are published daily with active minute-by-minute...
3 weeks ago

Human Resource Analyst

ManTech
Alexandria, Virginia
  • The Human Resource Analyst will provide onsite support to...
  • Assist in the full life cycle of federal staffing actions,...
3 weeks ago

Technical Engineer

Vertiv
Anderson County, South Carolina
  • Collaborate with the sales and project teams to understand...
  • Provide input and review technical drawing Submissions from...
3 weeks ago