Technical Support Intern

MINNKOTA POWER COOPERATIVE

TECHNICAL SUPPORT INTERN

Minnkota Power Cooperative is seeking a motivated and detail-oriented student for a Technical Support Intern to join our team for the summer of 2025. The internship, located at our Grand Forks, ND offices, offers hands-on experience supporting Information Technology (IT) infrastructure in a professional environment.

The pay range for this internship begins at $19.18 per hour. Appropriate pay will be determined based on a candidate's level of completed education and relevant experience. This is a temporary, non-benefited position.

Position Summary

The Technical Support Intern position reports to the Energy Management System (EMS) Supervisor. This role will assist the team through learning and understanding Minnkota’s systems and supporting the following responsibilities:

• Assist with security patch administration
• Implement configuration changes
• Backup and recovery support

What You’ll Gain

• Real-world experience supporting IT infrastructure in a dynamic environment
• Mentorship from experienced professionals in the field
• Opportunity to contribute to an important industry

Organizational Competencies

• Safety
• Integrity
• Teamwork
• Innovation
• Reliability

Job Competencies

• Action Oriented
• Composure
• Flexibility and Adaptability
• Self-Development
• Problem Solving

Goals and Objectives

An employee filling this role is expected to meet changing and unique goals and objectives, as established by their supervisor, related to the broader area in which the employee is assigned.

Job Qualification Standards

Education

• Currently enrolled in a technology-related program of study and pursuing a degree in information technology, cybersecurity, computer science or a related field.

Requirements

• Familiarity with Windows system administration
• Interest in cybersecurity frameworks and standards (e.g. NERC CIP, NIST)
• Strong analytical skills and attention to detail
• Ability to work well in a team environment
• Eagerness to learn and contribute to a team environment

Physical and Mental Demands

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical demands: While performing the duties of this position, the incumbent is primarily required to sit, stand, walk, stoop, bend and frequently utilize a keyboard/computer. Specific vision abilities include close vision, peripheral vision, depth perception and the ability to adjust focus.

Mental demands: While performing the duties of this position, the incumbent will be required to problem solve, read, write and analyze data, work under schedules and deadline pressure, present information to others, work independently and use discretion and judgment for confidential or sensitive projects/issues.

Work Environment: While performing the duties of this position, the employee is exposed to an office environment indoors and will travel outdoors to multiple locations dependent on work.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.