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Technical Support & Shipping Coordinator

Reality Interactive LLC
$38,935 - $46,870 a year
Middletown, Connecticut
Full time
3 weeks ago

Are you interested in building amazing digital experiences for top retail brands? Do you want to work in a face-paced environment on a variety of challenging projects? If so, Reality Interactive is hiring.

We are looking for a team member to join the Manufacturing department.

Shift Details: 9am – 6pm, In Person: Middletown, CT

Responsibilities and skills needed include:

  • Ability to follow manufacturing instructions to build, assemble, package and ship various technology components including PCs, switches, media player devices, interactive kiosks and more.
  • Ability to learn inventory tracking software and follow documented processes for shipping and receiving. Experience with manufacturing software such as Fishbowl a plus.
  • Maintain a clean and clutter-free working environment this includes delivery distribution and packaging breakdown (and disposal).
  • Ensure demo hardware is in good working order and condition. Coordinate with others, i.e. development and or creative team members for their support as needed.
  • Have good interpersonal skills to work closely with Project Coordinators, Project Managers and Operational Support.
  • Produce various reports as needed.
  • Review reports and follow up internally and with partner vendors on open items to ensure open items are received and completed.
  • Facilitate and assist incoming deliveries, both via FedEx/UPS and Freight Shipments.
  • Process logistic claims as needed.
  • Additional job duties as assigned.
  • Responsible for keeping an adequate supply of shipping materials on hand at all times.
  • Prepare mailing labels and shipping documents corresponding to shipping needs.

Due to covid-19, we maintain and follow all state guidelines for safety and health of our employees.

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