Technical Writer

About the role

In this role, you will play a key part in creating and managing high-quality medical device documentation, supporting both digital and print labeling deliverables. Working closely with cross-functional teams, you will transform complex technical and clinical information into clear, user-friendly content that helps healthcare professionals and patients use products safely and effectively.

Key Responsibilities

• Collaborate with technical writers and content strategists to implement complex content strategies, ensuring consistent, harmonized, and compliant content quality while managing version control and implementation requirements.
• Write clear and concise Instructions for Use (IFUs) for medical devices and applications, following content guidelines and collaborating with cross-functional teams to ensure user understanding.
• Support the development and implementation of content strategies and best practices to improve consistency, content reuse, single sourcing, and topic-based authoring.
• Maintain and apply style guides, taxonomies, and glossaries to ensure consistent terminology and voice across digital and print deliverables.
• Communicate effectively with cross-functional stakeholders and teams to build alignment and consensus.
• Support migration initiatives to a Component Content Management System (CCMS).
• Provide editorial expertise and recommendations to optimize structured authoring processes and content reuse.
• Manage content development activities and governance processes.
• Support schema validation and publication testing activities.
• Drive process improvements and efficiencies, including the implementation of AI-powered applications within a regulated environment.

Requirements

Educational Background

• Bachelor’s degree in English, Journalism, Technical Writing, Content Strategy, Library Science, or a related field, or equivalent professional experience.

Professional Experience

• Proven expertise in technical writing using structured authoring methodologies, particularly XML, DITA, and Component Content Management Systems (CCMS).
• Experience with oxygen Web Author and Componize CCMS is highly desirable.
• Experience participating in iterative design processes.
• Experience working within regulated and clinical environments is preferred.
• Knowledge of user experience (UX) design principles and processes.
• Medical writing experience is preferred.
• Medical industry experience, particularly in cardiology, is highly desirable.
• Strong understanding of quality assurance (QA) risk assessment methodologies and human factors (HF) testing processes.

Job Specific & Knowledge

• Excellent written and verbal communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong attention to detail.
• Collaborative and team-oriented working style.
• Pragmatic approach to achieving business and project objectives.
• Strong research, organizational, and learning capabilities.
• Solid understanding of structured authoring, content models, and content reuse strategies.
• Forward-thinking mindset with the ability to drive effective business solutions.
• Commitment to developing and improving best practices and processes.
• Understanding of healthcare professional and patient user experiences.

IT Skills

• Proficiency with Microsoft Office applications.
• Experience using CRM systems.
• Technical proficiency with XML authoring tools.

Languages

• Fluent English.
• Additional customer-facing language(s) considered an asset.

Benefits

Acolad offers a comprehensive benefits package. New employees are eligible to receive benefits on the first day of the month after their start date. Highlights of the program include:

❤️Medical, Dental, Vision, Life Insurance, Short-Term Disability, Health Savings and Flexible Spending Account options.

❤️Many other voluntary options to choose from: Voluntary Life Insurance, Long-Term Disability, Buy-Up Short-Term Disability, Identity Theft, Legal Insurance and Critical Illness Insurance.

❤️401(k) plan with 50% match on 12% employee contribution - providing an employer contribution of up to 6%.

In addition to the benefits package, Acolad also offers the following time off:

❤️Starting with 15 days of paid time off annually, with ability to move to 28 days within five years of tenure.

❤️Nine paid holidays per year.

The base salary considered for this position would be between $70,000 to $85,000 per year. This position is eligible for variable compensation in addition to the base salary.

Applications for this role will close on November 30th, 2026.