About Zipline
Do you want to change the world? Zipline is on a mission to transform the way goods move. Our aim is to solve the world’s most urgent and complex access challenges by building, manufacturing and operating the first instant delivery and logistics system that serves all humans equally, wherever they are. From powering Rwanda’s national blood delivery network and Ghana’s COVID-19 vaccine distribution, to providing on-demand home delivery for Walmart, to enabling healthcare providers to bring care directly to U.S. homes, we are transforming the way things move for businesses, governments and consumers. The technology is complex but the idea is simple: a teleportation service that delivers what you need, when you need it. Using robotics and autonomy, we are decarbonizing delivery, decreasing road congestion, and reducing fossil fuel consumption and air pollution, while providing equitable access to billions of people and building a more resilient global supply chain. Join Zipline and help us to make good on our promise to build an equitable and more resilient global supply chain for billions of people.About You and The Role
Zipline is seeking a Technician I who has sound judgment, excellent interpersonal skills and high standards. Success will require attention to detail, a safety-oriented attitude, flexibility, and enthusiasm for cutting-edge technology.
What You'll Do
The Technician I is responsible for the safe, efficient, and timely recovery and relocation of aircraft that have been grounded, disabled, abandoned, or otherwise in need of retrieval. This role requires exceptional logistical coordination, and adherence to all regulatory and safety standards. The specialist ensures that aircraft are returned to the Maintenance HUB or transported to designated facilities with minimal risk to personnel, equipment, and the environment.
What You'll Bring
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Recovery Operations: Assess aircraft condition and operational status on-site; develop and execute recovery plans for grounded or stranded aircraft.
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Transportation & Logistics: Coordinate with maintenance teams, pilots, transport crews, and regulatory bodies to ensure proper relocation.
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Safety & Compliance: Follow FAA, ICAO, and Zipline safety protocols, ensuring retrieval operations meet all applicable aviation laws and guidelines.
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Damage Prevention: Use specialized recovery equipment, towing systems, and lifting devices to move aircraft without causing further damage.
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Documentation & Reporting: Maintain accurate records of retrieval activities, inspection results, incident reports, and update Odoo locations.
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Emergency Response: Act as part of a rapid deployment team for time-sensitive retrieval missions
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Maintenance Support: Assist maintenance personnel in initial troubleshooting, bring up or basic repairs
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Training & Preparedness: Stay current with recovery techniques, equipment operation, and safety certifications.
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Must be able to support shift work including, but not limited to days/evenings, weekends, etc.
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Must be able to travel 5-10%, as necessary
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Must be eligible to work in the U.S.
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Ability to lift and or move up to 55 pounds
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Must have a valid US Driver's License
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Must be able to receive Repairmen Certification
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This role is classified as a Safety Sensitive opportunity, and is therefore subject to pre-employment and random drug and alcohol testing
Preferred Qualifications
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Aviation maintenance, aircraft operations, or logistics-related degree/certifications preferred.
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Prior experience in heavy equipment operation, towing, or aircraft ground handling highly desirable.
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Excellent customer service skills, including the ability to communicate clearly and empathetically with customers, resolving inquiries and concerns promptly and professionally to ensure a positive experience
What Else You Need to Know
The starting cash range for this role is $25/hour. Please note that this is a target, starting cash range for a candidate who meets the minimum qualifications for this role. The final cash pay for this role will depend on a variety of factors, including a specific candidate's experience, qualifications, skills, working location, and projected impact. T
Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state, federal or local law or our other policies. We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!
