Salary
See Position Description
Location
CH - City Hall
Job Type
Full-time
Job Number
CS2025-046
Department
1511 - Finance - Information, Technology and Information
Division
151102 - Telecommunications
Opening Date
05/30/2025
Closing Date
6/12/2025 11:59 PM Eastern
Description
CIVIL SERVICE COMMISSION ANNOUNCEMENT # 2025-046 CS
APPROVED C.S.C. MEETING MINUTES 5/23/2025
TELECOMMUNICATIONS ANALYST I (OPEN)
FILING OF APPLICATION:
Application must be made electronically through the City of Cleveland’s web site:
www.governmentjobs.com/careers/cleveland
THE ELECTRONIC APPLICATION PERIOD IS FROM 12:01 A.M. ON FRIDAY, MAY 30, 2025 UNTIL 11:59 PM ON THURSDAY, JUNE 12, 2025. NOTE: APPLICATIONS WILL NOT BE ACCEPTED AFTER 11:59 PM ON THURSDAY, JUNE 12, 2025.
SALARY: The prevailing salary for this position as established by Ordinance of the Council of the City of Cleveland is $15.33 - $52.52 per hour.
EXAMINATION INFORMATION
EXPERIENCE EVALUATION: An experience evaluation consists of a quantitative evaluation of an Applicant’s academic training and experience pertinent to the classification for which an examination is taken, based on the statement of experience as recorded on the candidate’s application and on academic training based on required credentials.
Examples of Duties
DUTIES
Responsible for the setup, design and implementation, and coordination of maintenance of telecommunications systems and services throughout the City of Cleveland. Writes RFP's and/or bid specifications for telecommunication systems and services. Works with vendors to add, modify, and/or install/remove telecommunications equipment and circuits. Programs and maintains the voicemail software and system. Performs comparative analysis of vendors and bids, and writes recommendations for bid awards. Reviews service orders to evaluate adherence to City and Departmental project requirements. Programs
and maintains the call accounting software and system. Provides support to the network administration function as required. Manages pager and cellular telephone inventory. Performs other job related duties as required.
Minimum Qualifications
MINIMUM QUALIFICATIONS
Associate's Degree in Computer Science, Business Administration or related field from an accredited two year college or university required. Minimum of two years’ experience in the provisioning of telecommunication services (experience in a Centrex and PBX environment will be an asset). (Substitution: Two years of full-time paid relevant experience may substitute for each year of college education lacking.) Must be able to lift and carry thirty pounds. Valid State of Ohio Driver's license required.
Supplemental Information
NOTE: Minimum qualifications must be met as of the last day of the filing period unless otherwise stated.
RESIDENCY CREDIT
In accordance with the Ordinances of the City of Cleveland: A person who has had as his/her primary residence in the City of Cleveland for at least one year at the time of filing a Civil Service application, and desires to take an entry-level Civil Service examination, shall, if a passing grade on the written examination is attained, have ten (10) points added to his/her passing score. (NOTE: Not all Examinations consider residency credit in the scoring process) To substantiate a claim for residency points, Applicants must UPLOAD LEGIBLE COPIES of the following:
A signed and notarized Residency Affidavit available on the City’s website here:
https://www.clevelandohio.gov/sites/clevelandohio/files/AffidavitOfResidency0321.pdf
VETERANS’ PREFERENCE
Veterans' preference will be awarded, when applicable, to eligible veterans in accordance with Civil Service Rules 4.40E, 4.40F and 4.40G. Proof of active service or a DD Form 214, must be presented to the Commission at the time of filing application for the examination in which credit is sought in order to qualify for veterans' credit. If the applicant has received an honorable discharge or a general discharge under honorable conditions that applicant shall receive an additional five (5) points added to their raw score on the examination; or ten (10) points are added to their raw score on the examination if applicant’s supporting documentation indicates more than fifteen percent (15%) service connected disability.
NOTE: Only DD Form 214 (long form) or an official armed service document indicating type of discharge or separation and the dates of active service will be accepted as proof of active service.
We are an equal opportunity employer. We do not discriminate on the basis of race, color, sex, national origin/ancestry, military status, disability, age and religion.
The City's guiding principles are as follows: Placing Clevelanders at the Center, Empowering Employees to Do Purposeful Work, Defining Clear and Pragmatic Objectives, Leading with Trust and Transparency, Striving for Equity in All We Do, and Embracing Change. All City employees are responsible for embracing and carrying out these principles in all that they do.
The City of Cleveland makes available a variety of benefit options depending upon your employment status and any applicable union membership. In general, benefit options include comprehensive medical, dental, vision, prescription medical and life insurance. Specific information regarding benefit eligibility will be discussed and reviewed at the time of hire.
Employer
City of Cleveland
Address
601 Lakeside Avenue
Cleveland, Ohio, 44114
Phone
216-664-2493
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