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UI Program Supervisor

State of Nebraska
Lincoln County, Nebraska
Full time
3 weeks ago
The work we do matters!
Hiring Agency:
Labor - Agency 23

Location:
Lincoln, NE

Hiring Rate:
$28.272

Job Posting:
JR2025-00018329 UI Program Supervisor (Open)

Applications No Longer Accepted On (If no date is displayed, job is posted as open until closed):
08-08-2025

Job Description:
Are you a self-motivated manager with strong leadership skills? The Nebraska Department of Labor (NDOL) is seeking an Unemployment Insurance (UI) Program Supervisor to lead the UI Benefits Accuracy Measurement (BAM) Unit. This supervisory role is critical in ensuring the integrity, accuracy, and compliance of UI benefit payments in accordance with federal and state regulations.

Here's what we have to offer!

  • 13 paid holidays
  • Vacation and sick leave that begin accruing immediately
  • Military leave
  • 156% state-matched retirement
  • Tuition reimbursement
  • Employee assistance program
  • 79% employer paid health insurance plans
  • Dental and vision insurance plans
  • Employer-paid $20,000 life insurance policy
  • Public Service Loan Forgiveness Program (PSLF) through the Federal government
  • Wide variety and availability of career advancement as the largest and most diverse employer in the State
  • Opportunity to be part of meaningful work and make a difference through public service
  • Training and Development based on your career aspirations
  • Fun, inviting teammates
  • A safe and secure environment

Examples of Work
  • Supervise and coordinate daily activities of BAM staff involved in the selection, investigation, and analysis of UI claims for accuracy and compliance.
  • Ensure all investigative procedures meet federal guidelines outlined by the U.S. Department of Labor (DOL).
  • Review cases to make sure quality and completeness are met.
  • Ensure audits by BAM staff are processed in a timely manner.
  • Provide technical guidance, training, and performance feedback to staff.
  • Prepare and analyze statistical reports and summaries for internal and external stakeholders.
  • Collaborate with federal and state partners to interpret and implement changes to BAM methodology, regulations, or reporting requirements.
  • Develop and update procedures, workflows, and best practices to enhance program efficiency and compliance. Review/identify/implement changes and/or material updates.
  • Prepare cases and materials to document BAM unit performance for state and federal audits and travel to peer reviews and/or training.
Location: NDOL Administration Building, 550 South 16th Street, Lincoln
Work Schedule: 8am - 5pm; Monday - Friday

Requirements / Qualifications
Minimum Qualifications: Bachelor’s degree in public or business administration, social/behavioral sciences, accounting, human resources or related field and 2 years’ experience in delivering program services within a human resource agency, organization, or program. Experience leading, coordinating, directing, monitoring and/or supervising others. Relevant education and/or experience may be substituted for the educational requirement on a year-for-year basis.
Preferred Qualifications: Experience in unemployment insurance programs or related governmental program oversight. Experience with federal BAM software systems.
Knowledge, Skills & Abilities:
Knowledge of: UI laws, policies, and BAM investigative procedures; State and federal Unemployment Insurance laws, processes and procedures. Familiarity with federal DOL performance standards and reporting systems; the principles and techniques of leading, monitoring and/or supervising others.
Skilled in: Proficiency in data analysis tools and Microsoft Office Suite.
Ability to: plan, direct, and evaluate the work of staff; learn and interpret agency policies, procedures and guidelines related to assigned program areas; communicate electronically, on paper, or in person to disseminate information; analyze and interpret programs and the procedures/processes used to achieve agency goals; analyze data to identify relevant facts.

Benefits
We offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation.

Equal Opportunity Statement
The State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity, inclusion, and belonging. We recruit, hire, train, and promote in all job classifications and at all levels without regard to race, color, religion, sex. age, national origin, disability, marital status or genetics.
Current employees of the State of Nebraska should NOT apply on this external career. Instead go to Workday and access the Jobs Hub - Internal Apply app from your home landing page.

Instructions for Applying

Important points to remember when applying:
  • The employment application is required and is the primary source of information used to determine if you meet the minimum requirements of the job.
  • Make sure your application is complete. Incomplete applications are rejected.
  • You will not be allowed to change your application after you have applied for a position and you cannot re-apply for the the same position unless it is posted again.
  • You have the opportunity to attach a resume; however, it should not be used to replace any information asked for on the official application.
  • When you have successfully applied for a job, you will receive a confirmation on the screen and your application will be available on your Candidate Home page.
We encourage you to use the Search for Jobs feature to find jobs that are available in a particular location or a job that matches your work experience.
Applicants who need accommodation in the selection process should request this in advance. Requests can be made by contacting the Nebraska State Personnel Office 1526 K Street, Suite 100, Lincoln, NE. (402)471-2075.
These positions are subject to application of Veterans' Preference.
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