UKG (HRIS) Functional Lead
Are you ready to elevate your career and be a part of creating the world's best desserts? Dessert Holdings partners with some of North America's most iconic chains to bring people together to celebrate life's sweetest moments!
Dessert Holdings is looking for a skilled HRIS/UKG Functional Lead to support our Benefits, Compensation, and Performance Management modules. This role will be instrumental in driving system optimization, configuration, and end-user support for key HR functions.
The typical hiring range for this role is $100,000 to $130,000 annually and is based on several factors such as education, work experience, skills, certifications, location, etc. In addition to pay, Dessert Holdings offers benefits such as a choice of comprehensive medical plans, dental and vision insurance, paid vacation and holidays, and retirement contribution to all eligible employees.
Key Responsibilities:
- Serve as the functional expert for UKG modules related to Benefits, Compensation, and Performance Management.
- Lead configuration, testing, deployment, and post-implementation support for assigned UKG modules.
- Partner with HR business leaders to gather requirements and translate them into system solutions.
- Develop and maintain documentation, workflows, and user training materials.
- Collaborate with IT, payroll, and third-party vendors to ensure seamless data integration and system performance.
- Support reporting and analytics needs using UKG tools or connected platforms.
- Troubleshoot and resolve system issues and escalate when necessary.
- Participate in system upgrades, patch testing, and new feature evaluations.
- Ensure data accuracy, compliance, and alignment with HR policies and regulatory requirements.
- Manage system configurations, security roles, user permissions, and data integrity.
- Manage data integrations with benefits carriers and troubleshoot eligibility/deduction errors.
- Support Open Enrollment system configurations and EDI file setups.
- Configure and support performance review workflows, templates, and competency models.
- Develop and maintain integrations between UKG and third-party systems (e.g., ERP, benefits carriers, time clocks, learning management, recruiting).
- Mentor HR system users and provide day-to-day functional support.
Required Qualifications:
- Bachelor's degree in Human Resources, Information Systems, or a related field (or equivalent experience)
- Minimum 5+ years of hands-on experience working with UKG, specifically in the Benefits and Performance Management modules
- Strong understanding of HR processes, compliance requirements, and best practices
- Proven experience in UKG configuration, testing, and support
- Excellent communication, documentation, and project management skills
- Ability to work independently and collaboratively in a hybrid work environment
- Proven analytical and problem-solving skills with a strong customer service orientation
Preferred Qualifications:
- UKG Pro or Dimensions certification (e.g., UKG Pro Admin, WFM Tech).
- Experience supporting large-scale system implementations or upgrades.
- Familiarity with SQL, XML, and interface mapping.
- Experience working with ITIL methodologies.
- Experience in the food manufacturing or CPG industry.
- Knowledge of HRIS integrations and reporting tools (e.g., Power BI, Excel, SQL).
We are unable to provide employment sponsorship for this position.
We will not accept unsolicited resumes from third-party recruiters.
About Dessert Holdings
Dessert Holdings is North America's fastest-growing premium dessert company, recognized for providing retail and foodservice customers with chef-inspired, innovative desserts made with real ingredients, a flexible and low-cost supply chain, and best-in-class service. The company is a collection of premium dessert companies and brands: Steven Charles, The Original Cakerie, Lawler's Desserts, Atlanta Cheesecake Company, Kenny's Great Pies, Willamette Valley Pie Company, and Dianne's Fine Desserts. Dessert Holdings is owned by Bain Capital, employing more than 3,200 people across ten manufacturing facilities, and is continuing its journey of rapid growth.
EEO Statement
Dessert Holdings and its related entities provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other characteristics protected by law.
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