Summary:
As a Universal Banker, you will be a vital part of our credit union team, responsible for providing exceptional member service while handling cash transactions efficiently and accurately. With core skills in banking, basic math, and customer service, you will assist members with their financial needs and inquiries. Your relevant skills in cash management and retail math will ensure smooth operations at the teller station. A high school diploma or GED, clean criminal background, and reliable transportation is required for this role. Join our team and be a key contributor to our commitment to excellence in financial services.
Responsibilities:
- Provide exceptional customer service to bank customers
- Perform various transactions, including deposits, withdrawals, and loan payments
- Assist customers with account inquiries and problem resolution
- Promote and cross-sell bank products and services to meet customer needs
- Maintain accurate transaction records and balance cash drawer
- Adhere to all bank policies and procedures
- Ensure compliance with regulatory requirements, including fraud prevention and detection
- Build and maintain strong customer relationships
Requirements:
- High school diploma or equivalent
- Cash handling experience is preferred
- Strong math skills, including basic math calculations and retail math concepts
- Excellent communication and interpersonal skills
- Ability to handle multiple tasks simultaneously
- Detail-oriented with a high level of accuracy in handling financial transactions
- Knowledge and/or experience with loan processing is preferred
- Familiarity with customer relationship management (CRM) systems is preferred
USPLK Employees Federal Credit Union offers competitive compensation and benefits packages for full-time employees, including health insurance, 401K matching, paid time off, and opportunities for career growth. If you possess the required skills and have a passion for providing excellent member service, we encourage you to apply for this position.
Job Types: Full-time, Part-time
Pay: $15.00 - $20.00 per hour
Benefits:
- 401(k) matching
- Credit union membership
- Dental insurance
- Health insurance
- Opportunities for advancement
- Paid sick time
- Paid time off
Schedule:
- Monday to Friday
Ability to Commute:
- Leavenworth, KS 66048 (Required)
Work Location: In person
