Job Title: Veterans Directed Care (VDC) / Options Counselor
Type: Full-Time / Exempt
**Remote position but should reside locally to service areas that may include - WINCHESTER, FRONT ROYAL, BRISTOL, WISE, DANVILLE, MARTINSVILLE**
Make a Difference in the Lives of Veterans
Are you passionate about helping veterans live independently with dignity and choice? Join our team as a Veterans Directed Care (VDC) / Options Counselor, where you’ll provide personalized support to veterans at risk of nursing home placement. This is a meaningful opportunity to empower veterans and their families to direct their own care, manage resources, and remain active in their communities.
Job Summary
Under the supervision of the Veteran's Directed Care Manager, the VDC / Options Counselor provides person-centered counseling services to veterans. This includes assessing needs, coordinating services, developing individualized spending plans, and assisting with financial and employer-related responsibilities. The counselor also collaborates with the Veterans Affairs Medical Center (VAMC) and Financial Management Service providers to ensure program compliance and positive outcomes.
Key Responsibilities
Essential Duties & Client Services Responsibilities (50%)
Administrative & Fiscal Responsibilities (50%)
- Conduct initial in-home assessments and ongoing reassessments.
- Develop and monitor individualized spending plans for veterans.
- Assist veterans with employer responsibilities and new hire processes.
- Provide training, support, and remediation as needed.
- Maintain a caseload of at least 80 veterans while ensuring program compliance.
- Perform required check-ins (monthly, quarterly, semi-annual, annual).
- Keep accurate and up-to-date client records in the program database.
- Track expenditures, prepare financial reports, and submit required monthly reports.
- Follow up on referrals and ensure services are implemented for clients.
- Perform other duties as assigned.
Qualifications
- Bachelor’s degree in Social Work, Gerontology, Community Organization, or related field preferred.
- Five (5) years of progressively responsible experience in related work.
- Equivalent combination of education and experience may be considered.
- Proficiency in Microsoft Office Suite and standard office equipment.
- Strong organizational, communication, and conflict resolution skills.
- Ability to work independently and manage multiple priorities.
- Experience collaborating with clients, families, and community agencies.
Physical Requirements
- Periods of sitting, driving and computer work.
- Ability to lift up to 10 lbs.
- Must be able to access and navigate facilities, homes, and agency vehicles.
Special Requirements
- Valid Virginia driver’s license with an acceptable driving record.
- Ability to travel extended distances within and outside of the Commonwealth of Virginia.
Veterans are encouraged to apply!
Remote position but should reside locally to service areas that may include - WINCHESTER, FRONT ROYAL, BRISTOL, WISE, DANVILLE, MARTINSVILLE
Join our team and make a meaningful difference in the lives of those you serve!
Job Type: Full-time
Pay: $55,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Work Location: Remote
