(VF-JA) Network Demand & Planning Manager
Job description
Purpose role
The Manager SRAN Optimization leads and manages all activities related to Radio Network Optimization (2G/3G/4G/5G) to ensure the best quality of service (QoS), user experience (Q0E), and efficient of network resources.
Key Responsibilities
Network Performance management
o Supervise daily/weekly/monthly network performance analysis across 2G/3G/4G.
o Track all KPIs as per Vodacom guidelines
o Ensure Performance aligned with business and Regulatory SLAs.
Optimization Strategy & Planning
o Define and implement the optimization roadmap per region and/or per technology.
o Lead optimization campaigns for new sites, new features, or network changes such refarming, DSS, VOLTE.
o Oversee pre- and post-launch optimization of newly integrated sites or/and clusters.
o Design and implement optimization strategies to improve efficiency, capacity, coverage, quality or cost-effectiveness
Team & Process
o Manage a team of optimization
o Lead all entities (Huawei, ZTE, Accenture, …) subject to Optimization contract with Vodacom
o Define procedures for drive test analysis, parameter tuning, KPI monitoring or for any optimization activity.
o Ensure best practices and standardization across regions and vendors.
o Coordinate borders matter with other country through Regulator’s guidelines and processes.
Cross-functional Coordination
o Work closely with planning, rollout, transmission and core network teams.
o Coordinate actions following customer complaints, VIP issues, or coverage gaps.
o Interface with vendor partners to validate features, trials, or software upgrades
Tools and Automation
o Manage optimization tools
o Promote use of AI/ML or automation for anomaly detection and self-healing
o Oversee database integrity for live and planned configurations.
o Utilize analytics tools such crowdsourcing, Sonar, Smart planning, Atoll, TEMS….
Accountabilities
- Achieve and maintain network KPIs and user experience scores.
- Ensure on-time resolution of performance degradation or services issues
- Provide accurate and timely performance reports to management and regulators
- Ensure alignment of optimization strategy with growth and business needs
Decision ownership
- Prioritize optimization efforts by region, technology, or business impact
- Approve key parameter changes, features activation or frequency refarming plans.
- Validate performance acceptance for new sites or network changes
- Decide on vendor escalations or design changes based on performance gaps
Core competencies, knowledge and experience:
Core Competencies
- Leadership & Team Management
- Analytical thinking
- Strategic Planning
- Cross-functional communication
- Project Management
- Adaptability & Innovation
Knowledge areas
- Strong knowledge of wireless network technologies such as LTE, CDMA, GSM, UMTS. 5G is an advantage.
- Performance management and monitoring Tools (OSS/UME/U2000, Huawei PRS, Smart Care….)
- Excellent computer skills of Microsoft Word, Excel, PowerPoint
- Data analytics and scripting in Excel, SQL or other data processing languages for custom analysis and automation
- KPIs, QoE/QoS and SLAs analysis
- Drive test & post-processing
- RF Parameters and futures tuning
Experience
- +/- 7 years in a relevant optimization, engineering, or performance management role and environment
- Cross-Functional Projects
- System integration in multi-vendor or multi-platform environments
- Change management process
- Network Modernization & Audits
- Regulatory engagement & KPI /DT Benchmarking engagement
- Team leadership and organization
Must have technical / professional
qualifications
- Bachelor’s degree (BAC+5) in electrical engineering (Telecommunications) or related fields
Skills mentioned
Vodafone is a leading European and African telecoms company, providing mobile and fixed services to over 330 million customers across 15 countries and thriving in the providing of technology communications. The company believes in a digital future that connects everyone for a better tomorrow, and is committed to using technology to improve the lives of people and businesses alike. What began with the first mobile call in the UK in January 1985 has evolved into a global powerhouse in communications technology, with a focus not just on user connectivity, but also on social impact and sustainability. Over the years, Vodafone has expanded its footprint to include significant operations in Africa, where it reaches more than 76 million customers via its financial technology services. This innovation in the telecommunications industry underscores Vodafone's ambition to lead in providing secure, reliable services that empower people, protect the planet, and maintain trust with customers. With around 93,000 employees dedicated to connecting people everywhere, Vodafone continues to invest in cutting-edge technology, striving towards its goal of net-zero emissions by 2040. By managing operations in 22 countries and partnering with networks in numerous others, Vodafone not only connects individuals but aims to transform lives through its expansive product offerings, from mobile and broadband services to emerging IoT solutions.
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