Located along Lake Tahoe in the Sierra Nevada, Harrah’s and Caesars Republic Lake Tahoe properties are the premier employer of choice.
Here are just a few perks of working for Caesars Entertainment, the largest casino-entertainment company in the US.
- Professional and leadership development
- Paid breaks and a free meal during each shift
- PTO/FTO
- Access to the on-site team member gym
- Health and Wellness benefits after 90 days of service
- On-site Wellness Center and monthly health and wellness initiatives
- Employee Assistance Program
- Robust educational benefits, including tuition assistance, student loan repayment options, and access to Caesars University
- Optional 401(k) plan eligibility after 90 days of service
Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values – Together We Win, All In On Service and Blaze the Trail – every day. Our mission, “Create the Extraordinary”. Our vision, “Create spectacular worlds that immerse, inspire and connect you”. We don’t perform magic; we create it with excellence. #WeAreCaesars”. If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.
JOB SUMMARY:
Provides prompt, courteous food service to Harrah’s and Caesars Republic guests in accordance with established procedures.
KEY JOB FUNCTIONS:
- Acknowledge customer immediately with a smile.
- Serves customers at assigned station quickly, courteously and efficiently.
- Inform guests of any specials and have a full understanding the menu to answer any questions.
- Know all ingredients in every dish and be able to describe every item on the menu.
- Take beverage order and serve in a timely manner.
- Assists customers in ordering from the menu and suggesting items.
- Records ordered items on check according to established procedures.
- Obtains food and beverage from prescribed locations and serves customers according to established procedures.
- Ensure food and beverage orders are correct before serving to the guests.
- Observes guests to fulfill any additional requests and to note when meal is finished.
- Processes checks through Infogenesis System and presents check to guest for payment on conclusion of dining experience.
- Assists, as necessary, in cleaning and re-setting tables, escorting guests from waiting area to table in his/her assigned section.
- Assists Bus persons and runners in a cooperative manner to ensure efficient service to guests.
- Completes assigned side work as directed.
- Familiarizes self with all items on both printed and daily menus.
- Uses good salesmanship for suggestive selling of menu items, beverages, desserts, etc.
- Processes all open checks and ensures they are properly tendered and/or accounted for at end of shift.
- Familiarizes self and adheres to the principles of guest service skills and use them in all interactions.
- Delivers alcoholic beverages promptly from assigned bar to table.
EDUCATION and/or EXPERIENCE:
- High School graduate preferred
- 2 years Waitperson experience preferred
- QUALIFICATIONS:
- Must be at least 21 years of age
- Literacy and fluency in English
- Above average communication and interactive skills
- Legible handwriting
- Excellent computer skills
- Excellent guest service skills
- Good knowledge of wine and spirits
- Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business.
- Must be able to interact with high profile guests while maintaining a professional demeanor.
- Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same. Adheres to all regulatory, company and department policies and procedures.
PHYSICAL, MENTAL and ENVIRONMENTAL DEMANDS:
- Ability to constantly lift up to 30 lbs
- Ability to frequently lift up to 60 lbs
- Ability push/pull bus carts weighing up to 90 lbs
- Mobility to move quickly and easily throughout the restaurant and kitchen areas
- Ability to grasp, finger dexterity, hand-eye coordination
- Ability to hear and use visual inspection
- Ability to stand, walk, bend, squat, reach and climb stairs
Positions that have contact with the public require the ability to work in a noisy
environment, and may be exposed to guests who use tobacco products. Also, non-public contact positions may be required to enter public areas from time to time, in connection with their duties, and may be subject to the same environment.
Disclaimer
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
At Harrah’s and Caesars Republic Lake Tahoe, we want you as a partner in a win-win relationship. We want you to maximize your skills and talents to become the best you can be in your chosen field. We are proud to be one of the leaders in the hospitality business. One of the reasons our resorts have consistently received 4-Star and 4-Diamond Awards is because of the friendly, top quality people we hire to serve our guests.
Harrah’s and Caesars Republic Lake Tahoe are located on the south shore of magnificent Lake Tahoe, America’s largest alpine lake and number one vacation destination. Visitors are drawn to Lake Tahoe’s year round recreation, which includes skiing and snowboarding in the winter months and hiking, fishing, mountain biking, golf kayaking, sailing and a plethora of other recreation opportunities in the spring, summer and fall. Add to this, the lively, round-the-clock gaming and indoor entertainment, world-class amenities, which include two heated pools , a full-service health spa, various restaurants, including the world renowned, Hell’s Kitchen, 1,254 rooms and suites plus excellent guest service, and you can understand why Harrah’s & Caesars Republic are popular choices for travelers and vacationers throughout the year.
Besides living in one of the Earth’s most beautiful locations you will join a company that understands how to treat employees. As an industry leader, Harrah’s believes a successful company starts with satisfied employees. Whether it’s professional advancement or personal recognition, Harrah’s provides accolades and incentives as you move along your career path.
Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices.
The below statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position.
The Company reserves the right to make changes to the job description whenever necessary.
As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.