The Web and Email Digital Producer is a member of the Club Marketing team, and is primarily responsible for coordinating with the assigned Clubs and MLB staff to ensure the timely production and execution of a Club’s digital initiatives. This high-profile, fast-paced, and challenging opportunity allows the Digital Producer to make a significant contribution to the success of MLB and the assigned Clubs. This role requires the flexibility to be available nights and weekends throughout the year; occasional travel may also be required.
Responsibilities
- Produces digital content for Club websites and apps via a Content Management System
- Produces, tests, and sends commercial and service-related email communications to Club fans
- Produces, tests, and sends SMS/MMS text communications to Club fans
- Produces, tests, and sends push notifications to applicable fans from the MLB Ballpark app
- Produces transactional and non-transactional forms
- Optimizes the information architecture and performance of Club websites
- Works with various technical/product groups to help execute additional digital-focused projects and programs for Clubs as needed
- As a part of Club initiatives:
- Provides guidance and best practices to Clubs on the organization of digital content and functionalities to enhance the user experience and meet Club business needs
- Creates and edits photos, images and promotional graphics
- Creates and/or edits copy to be used on all digital communications
- Maintains a Club’s calendar of year-round baseball and non-baseball promotional events via a CMS
- Serves as a point person for troubleshooting and fixing technical and design issues
- Builds email audiences from Club-provided lists
- Provides additional digital production and QA support for the MLB Club Marketing Department
- Supporting the Needs of Stakeholders
- Executes against project plans to ensure timely and accurate completion of assigned tasks
- Collaborates with manager and stakeholders to support business needs
- Generates and provides timely and accurate updates in the form of reports, presentations, etc.
- Communicates in a clear and concise manner that is easy to understand
- Manages multiple projects while working on strict deadlines
Qualification & Skills
- 4 year degree from an accredited university in marketing, digital marketing, communications, or related field, OR equivalent relevant experience
- 3+ years experience in a comparable digital production role strongly preferred
- Demonstrated experience with project coordination
- High-level proficiency with Adobe Photoshop and Microsoft Office, along with proficiency in Adobe Illustrator
- Demonstrated understanding of semantic, handwritten XHTML and CSS
- Demonstrated knowledge of current online marketing concepts, strategies, and best practices
- Working knowledge of email marketing software systems
- Familiarity with game of baseball preferred
Pay Rate: $25.00 per hour
The actual offer will carefully consider a wide range of factors, including your work experience, education, skills, and any other factors MLB considers relevant to the hiring decision.
Why MLB?
Major League Baseball (MLB) is the most historic of the major professional sports leagues in the United States and Canada. Employees love working at MLB because of the culture of growth, teamwork, and professionalism. Employees who are most successful at MLB take initiative, know how to identify problems and provide solutions, and always put the Team first. For those ready to step up to the plate and join the major leagues, MLB takes the same approach as teams do with their players: empowering our “workforce athletes” to be at their best by engineering experiences that put employees in the best position to succeed. Major League Baseball is looking for candidates who are passionate about growing America’s pastime to best serve its fans for decades to come.
MLB is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
California Residents: Please see our California Recruitment Privacy Policy for more details.
Colorado Residents: Colorado based applicants may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Applicants requiring a reasonable accommodation for any part of the application and hiring process, please email us at [email protected]. Requests received for non-disability related issues, such as following up on an application, will not receive a response.
Are you ready to Step Up to the Plate? Apply below!
