Welcome to Level Marketing (HLM), where we're not your average Digital Marketing Agency. We're a dynamic force that loves shaking things up! With our infectious energy and culture, we create amazing experiences for clients while honing our skills. Home services and aesthetic health care are our specialties, but we have an interesting diverse group of clients that we are masters at crafting custom packages to meet their needs and goals. As a team member, you're just as important as our clients. We hire the best to deliver our best! Whether you're a marketing maestro, creative genius, or data-driven wizard, if you're seeking a company that values your skills, offers a fun and inclusive culture, and lets you spread your wings while working remotely, keep reading and apply!
Scope of Position:
The Website Developer Manager at HLM is responsible for providing leadership to the Web/Dev team, consisting of Front End Developers, Quality Assurance, and Customer Support teammates.
Essential Duties/Responsibilities:
Management
- Develop and deploy strategy for Web Project Management team and Design team.
- Manage the Web Dev Customer Support Team, including the management of billing, client response processes and client communications representing HLM.
- Support the maintenance and development of the Dev/Ops infrastructure.
- Manage the Front-End development team to include monitoring delivery, workload management and quality of deliverables.
- Measure team capacity and delivery and the use of freelance developers when needed.
- Align with the sales team to monitor current sales trends, capture feedback on issues, review ongoing scope, update strategies, team capabilities, and capacity
- Lead training initiatives for new devs and manage ongoing team training
- Lead sales initiatives and opportunities with the PM and Web Support teams
- Work directly to resolve client issues; including damage control, finding solutions, and retention
- Lead weekly Delivery L10 meetings to ensure alignment across departments
Profitability
- Monitor WDDS COGS and identify opportunities to reduce operating expenses
- Prepare and submit payroll for web teams; including team commission and OTE workbooks
- Department P&L quarterly; including revenue, COGS, expenses, marketing cost, and net income
Measurement
- Weekly & Monthly WDDS billing audit; including an audit of Intacct billing for proposals, orders, hosting and removing churned customers
- Bi-Weekly & Monthly hosting audit; including current hosting clients/rates to Intacct, invoice delivery, and report monthly hosting total, net new client hosting, and churn rate Report department performance and analytics in L10 meetings, discuss initiatives
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Required Skills/Abilities:
- Know HTML, CSS, JavaScript, PHP, and other relevant web design coding languages.
- Create and test applications for websites.
- Collaborate internally with development teams and externally with supporting departments.
- Develop and present design specs.
- Ability to work with graphics and other designers.
- Troubleshoot website problems, find solutions and document findings.
- Maintain and update websites and monitor website traffic.
Education/Experience:
- Bachelor’s degree in Computer Science, Information Technology, Web Development/Design, Marketing, Business Administration, Communications, or a related field.
- Strong foundation in programming, web technologies, IT, and/or digital marketing. Experience in project management, technical oversight, or managing cross-functional teams is highly desirable.
Benefits & Perks:
- Salary starting at $85,000+ plus a bonus opportunity.
- Extensive opportunities for growth and development.
- Health and Wellness: Medical, Dental, Vision, plus additional medical benefits
- Retirement: Employer-sponsored 401(k) and Roth!
- Paid Time Off: Flexible Vacation policy after 1 year of employment & sick time
- Work-Life Balance: Remote first company, Focus Fridays, Summer Friday’s
- Parental Leave: Paid Maternity/Paternity leave for the birth, adoption or fostering of a child.
- Exceptional Remote Culture. Our Culture Committee helps keep things fun and interesting!
- And so much more, you just need to apply to find out!
Work Conditions: This position will perform duties under normal office working conditions, including the prolonged use of a computer, office equipment, and working in close proximity to others. Essential physical requirements may include standing, walking, stooping, typing, and lifting up to 25lbs.
Disclaimer:
High Level Marketing is an equal employment opportunity employer committed to hiring and retaining a diverse workforce. Compensation is commensurate with experience. Applicants receive fair and impartial consideration without regard to race, sex, sexual orientation, gender identity, color, religion, national origin, age, disability, veteran status, genetic data, religion or other legally protected status. If you need accommodation for any part of the employment process because of a medical condition or disability, please call (205) 721-8660 to speak with human resources.
