Workforce Optimisation Manager
Job description
Our company is growing, and we are looking for a Workforce Optimisation Manager. Are you analytically strong, experienced in workforce planning and skilled at aligning people, processes and costs? Then we are looking for you!
What will you do?
As a Workforce Optimisation Manager, you will be responsible for optimising workforce planning, capacity and productivity across our operational departments. You ensure that the right people are deployed at the right time, while considering operational requirements, labour costs and customer agreements.
You will lead a team of Workforce Planners and Business Analysts and work closely with Operations, HR and Finance. You will also collaborate with the regional Operational Excellence team and translate the workforce strategy into practical improvements within WFS.
Using data analysis, forecasts and reports, you will identify bottlenecks and advise management on workforce deployment, productivity and cost efficiency. You will monitor labour budgets and contribute to an efficient and future-proof operation.
You will also play an important role in improving and digitalising our planning processes. You take initiative, lead improvement projects and ensure that new ways of working are successfully implemented.
What do you bring?
- Bachelor's degree or equivalent working and thinking level, preferably in Business Administration, Logistics or an analytical field;
- Proven experience in workforce planning, capacity management or operational management;
- Experience in leading and developing employees;
- Strong analytical skills and experience with data analysis, forecasting and reporting;
- Advanced knowledge of Excel and experience with Power BI or similar analytical tools;
- Financial insight and knowledge of labour costs, budgeting and productivity;
- Strong communication skills in both Dutch and English;
- A proactive and decisive approach, with the ability to connect and collaborate across different departments;
- The ability to work under pressure and maintain an overview in a dynamic environment.
What do we offer?
- A competitive salary based on education and experience;
- A responsible management position within an international organisation;
- Travel allowance and parking facilities;
- Flexible starting times;
- A pension scheme in which WFS covers the majority of the contributions;
- Career development opportunities and training at our own training centre;
- A workplace with aircraft always in sight.
Skills mentioned
At Worldwide Flight Services (WFS), a member of the SATS Group, our core values revolve around a steadfast commitment to our customers, the expertise of our seasoned team, and the strength of our partnerships. We believe in fostering lasting relationships by working closely with airlines, airports, freight forwarders, and businesses. Our culture is one of passion, proactivity, and a relentless pursuit of continuous improvement. Safety and security are not just priorities; they are deeply embedded in the heart of everything we do, forming the bedrock of our operations. This dedication ensures we consistently deliver best-in-class solutions in air cargo logistics and ground handling services across our global network. Our mission is to enable the seamless flow of air cargo and passengers around the world. We achieve this by empowering our global team to be passionate and proactive, always focused on enhancing efficiency, value, and sustainability through their expertise and the innovative use of technology. We understand that the key to sustainable operational excellence lies in nurturing the right mindset within our people, encouraging them to drive new ways of working and embrace the development of cutting-edge technologies. This people-centric approach, combined with our strong financial position, allows us to continually invest in our network and the technology required to provide greater value and promote sustainability. This cycle of continual improvement creates efficiencies that streamline processes and solidify our position as a leader in safety and security, ultimately benefiting our customers and stakeholders worldwide.
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