Workfront Product Manager
Package and Technology Enablement | Package Managed ServicesSan Jose, California, United States
Position Summary
Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Workfront Product Manager you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite client service delivery.
Work you’ll do/Responsibilities
As a Project Delivery Specialist II (PDS II) at Deloitte, you will work within an engagement team and be responsible for supporting the overall project goals and objectives. In this role, you will interact with stakeholders and cross-functional teams. It is expected that you will be able to perform independent tasks as well as provide technical guidance to team members, as needed.
The Workfront Product Manager is responsible for providing administrative duties for the Marketing Organization from initial Workfront implementation to ongoing support and continued process improvement. In addition, the Product Manager will partner with the Marketing Workfront Customer Zero program team to report on DX Workfront org updates, roadmap prioritization, enablement & change management activities, and the IBM team to support new DX Marketing implementations.
- Program Alignment with DWX (Digital Workplace Experience) & ATS (Adobe Technology Services)
- Support Workfront Customer Zero Program through governance activities, program structure, Group Admin support model, Change Management Activities
- Communicate program-level decisions to DX Marketing users and leadership
- Collaborate with other marketing orgs on implementation projects that have cross—organizational impacts
- Surface blockers, risks, dependencies that require support from DWX/ATS and/or Leadership
- Program Management – DX Marketing
- Primary POC (Point of Contact) for new implementation requests, field requests and prioritize
- Identification of product's MVP (Minimum Viable Product) to be developed for maximizing business value
- DX Marketing roadmap planning – identify strategic initiatives, work with DX Marketing stakeholders to identify project LOE, Adobe bandwidth
- Create implementation projects in Workfront & add to Marketing road map
- Maintain pipeline of implementation projects
- Monitor team bandwidth and prioritize projects
- Scoping & Discovery – schedule & manage meetings with DX Marketing stakeholders to identify Workfront use cases, functionality & level of effort to secure implementation & support resources
- Support Workfront implementations and some Group Admin/support activities
- Confirm smooth hand-off from implementation team to Group Admin Support – documents & check list is in order
The Team
Our Deloitte Enterprise Performance team is at the forefront of enterprise technology, working across finance, supply chain, and IT operations to deliver holistic performance improvement and digital transformation. Join our team of strategic advisers and architects, differentiated by our industry depth to collaborate with leading solution providers and leverage your experience in strategy, process design, technology enablement, and operational services to enable heart-of-the-business solutions.
Qualifications
Required
- Minimum of 7 years working as a Program/Product Manager
- Minimum of 5 years working with Customer Data Platform
- Minimum of 5 years working with Workfront, Marketo, AEP
- Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience
- Limited immigration sponsorship may be available
- Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you server
Preferred
- Analytical/ Decision Making Responsibilities
- Analytical ability to manage multiple projects and prioritize tasks into manageable work products
- Can operate independently or with minimum supervision
- Excellent Written and Communication Skills
- Ability to deliver technical demonstrations
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $97,000-$152,000.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html
Job Title –Project Delivery Specialist II – Enterprise Performance
Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Workfront Product Manager you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite client service delivery.
Work you’ll do/Responsibilities
As a Project Delivery Specialist II (PDS II) at Deloitte, you will work within an engagement team and be responsible for supporting the overall project goals and objectives. In this role, you will interact with stakeholders and cross-functional teams. It is expected that you will be able to perform independent tasks as well as provide technical guidance to team members, as needed.
The Workfront Product Manager is responsible for providing administrative duties for the Marketing Organization from initial Workfront implementation to ongoing support and continued process improvement. In addition, the Product Manager will partner with the Marketing Workfront Customer Zero program team to report on DX Workfront org updates, roadmap prioritization, enablement & change management activities, and the IBM team to support new DX Marketing implementations.
- Program Alignment with DWX (Digital Workplace Experience) & ATS (Adobe Technology Services)
- Support Workfront Customer Zero Program through governance activities, program structure, Group Admin support model, Change Management Activities
- Communicate program-level decisions to DX Marketing users and leadership
- Collaborate with other marketing orgs on implementation projects that have cross—organizational impacts
- Surface blockers, risks, dependencies that require support from DWX/ATS and/or Leadership
- Program Management – DX Marketing
- Primary POC (Point of Contact) for new implementation requests, field requests and prioritize
- Identification of product's MVP (Minimum Viable Product) to be developed for maximizing business value
- DX Marketing roadmap planning – identify strategic initiatives, work with DX Marketing stakeholders to identify project LOE, Adobe bandwidth
- Create implementation projects in Workfront & add to Marketing road map
- Maintain pipeline of implementation projects
- Monitor team bandwidth and prioritize projects
- Scoping & Discovery – schedule & manage meetings with DX Marketing stakeholders to identify Workfront use cases, functionality & level of effort to secure implementation & support resources
- Support Workfront implementations and some Group Admin/support activities
- Confirm smooth hand-off from implementation team to Group Admin Support – documents & check list is in order
The Team
Our Deloitte Enterprise Performance team is at the forefront of enterprise technology, working across finance, supply chain, and IT operations to deliver holistic performance improvement and digital transformation. Join our team of strategic advisers and architects, differentiated by our industry depth to collaborate with leading solution providers and leverage your experience in strategy, process design, technology enablement, and operational services to enable heart-of-the-business solutions.
Qualifications
Required
- Minimum of 7 years working as a Program/Product Manager
- Minimum of 5 years working with Customer Data Platform
- Minimum of 5 years working with Workfront, Marketo, AEP
- Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience
- Limited immigration sponsorship may be available
- Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you server
Preferred
- Analytical/ Decision Making Responsibilities
- Analytical ability to manage multiple projects and prioritize tasks into manageable work products
- Can operate independently or with minimum supervision
- Excellent Written and Communication Skills
- Ability to deliver technical demonstrations
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $97,000-$152,000.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html
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From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. Requisition code: 302958 Job ID 302958
