Sales Coordinator

Job Purpose: We are looking for a dynamic Sales Coordinator who shall be responsible for providing excellent customer service and be at ease with market research.

Job Responsibilities

Create and build new client relationships by communicating effectively with Sales Executive & Manager and their clients.

Assist the sales team to manage customers’ portfolio.

Prepare and send quotes/proposals within guidelines.

Ensure customers orders are followed and updates accordingly.

Be the main contact between agents & customers.

Respond to complaints from customers and give after-sales support when requested.

Work with Sales Executive to achieve targets and budget.

Act as a point of contact for urgent calls, emails, and messages when sales executive are unavailable.

Contact new clients to propose our services.

Maintain good client relationships.

Work in collaboration with Operations & Accounts team.

Initiate marketing strategies and sales plan together with Sales Manager / Sales Executive.

Recommend specific market developments to Sales Manager / Sales Executive.

Job requirements

HSC with at least 2 years of experience.

Knowledge of import & export procedures would be an advantage.

Well versed with Excel spreadsheets, using vlookup and pivot tables.

Excellent communication and organization skills.

Demonstrated ability to assist senior management and sales representatives with any additional work as needed.

Have a strong work ethic.

Be problem-solving and customer service oriented.

Good time management skills.

Ability to work under pressure and deliver results.

Attention to details.

Holding of a clean Driving License.