Manager - Health & Benefits

The Role

• Be responsible for the overall relationship with strategic international clients, acting as the primary point of contact and senior reference for Insured Benefits matters in Mexico.
• Develop a deep understanding of the client’s global philosophy, governance, and guidelines, ensuring their effective implementation and proper adaptation to the regulatory, operational, and cultural context of the Mexican market.
• Provide strategic advisory services in the design, evaluation, and optimization of Insured Benefits programs, aligning employee well being, cost efficiency, competitiveness, and sustainability objectives for the client.
• Collaborate and coordinate with global, regional, and local corporate teams, as well as with insurers and the client’s Human Resources and Finance leaders.
• Participate in high impact negotiations with insurers and strategic vendors, including renewals, multinational programs, and complex financial structures.
• Prepare and deliver executive analyses, reports, and strategic recommendations for both local and global committees, supporting senior level decision making.
• Identify opportunities for service expansion, cross selling, up selling, and continuous improvement within assigned client accounts, strengthening long term relationships and positioning the firm as a strategic partner.
• Act as a mentor to less experienced executives, sharing best practices and elevating the overall level of service provided to international clients.

-

The Requirements

• Professional proficiency in English, spoken, written, and read.
• Minimum of 5 years of experience managing multinational clients.
• Strategic mindset with a global perspective.
• Strong technical expertise in Insured Benefits, including health, life, personal accident insurance, insured plans, cash flow structures, and multinational benefit programs.
• Understanding of multinational models, global programs, and pooling structures (when applicable).
• Ability to clearly explain technical concepts to non specialist audiences.
• Capability to adapt messaging according to region, culture, or level of market maturity.
• High level of autonomy, decision making capability, and personal accountability.
• Ability to lead complex initiatives without constant supervision.
• Strong negotiation skills and ability to manage complex situations.
• Development of data driven strategic recommendations.
• Consultative approach, acting as a trusted strategic partner to the client.
• Flexibility to adapt to regulatory, organizational, or strategic changes.
• Acts with integrity, aligned with corporate and regulatory standards.

Equal Opportunity Employer