Manager, Learning, Knowledge Management, and Reporting

Background

Launched in 2016, the Global Health Supply Chain-Procurement

and Supply Management (GHSC-PSM) project ensures the uninterrupted supply of

health commodities to prevent suffering, save lives, and create a brighter

future for families. In Nigeria, GHSC-PSM procures commodities and provides system-strengthening

support to improve supply chains for HIV/AIDS and malaria.

Panagora Group, a woman-owned small business, provides

professional labor to support the GHSC-PSM Nigeria country office's strategic

engagement, advocacy, knowledge management and communications activities.

This Manager, Learning, Knowledge Management, and

Reporting position will be a key Performance, Learning, and Strategic Impact

(PLSI) Department member. The role is responsible for supporting the

implementation of the PLSI strategy by driving learning initiatives, managing

knowledge systems and archives, and ensuring robust documentation and reporting

of project activities and performance. This is

a fixed-term, full-time position based in Abuja, Nigeria through June 30,

2027.

Principal Duties and

Responsibilities

The Manager, Learning, Knowledge Management, and

Reporting will:

A.

Learning and Adaptive Management:

1. Implement Learning
2. Initiatives:
Support the
3. implementation of innovative learning and adaptive management approaches,
4. interventions, and events (e.g., forums, workshops, conferences) aligned
5. with GHSC-PSM best practices and the PLSI strategy, fostering
6. self-reliance and ownership by the Government of Nigeria.
7. Facilitate
8. Cross-Learning:
Actively support
9. and facilitate cross-learning processes and knowledge sharing among
10. project implementation teams at central, regional, and state levels,
11. including debriefings and lessons learned sessions from technical
12. activities.
13. Support Data-Driven
14. Learning:
Collaborate with PLSI
15. and technical teams to support the development and testing of data
16. visualization tools, methods, and analytics that foster learning and
17. adaptive management.
18. Promote Adaptive
19. Management Capacity:
Contribute
20. to initiatives that build the capacity of project staff and partners in
21. learning and adaptive management techniques, leveraging informational
22. sources and research methods (observations, assessments, surveys,
23. reports).

B.

Knowledge Management, Archiving, and Documentation:

1. Oversee
2. Documentation Processes:
Support
3. and oversee all project documentation efforts, ensuring that all aspects
4. of the GHSC-PSM implementation process are systematically and adequately
5. documented.
6. Manage Knowledge
7. Archives:
Establish, maintain,
8. and manage a centralized knowledge management system (e.g., SharePoint),
9. including a classification system for all GHSC-PSM documents. Ensure
10. archives are accessible, up-to-date, and vital documents are preserved.
11. Implement Document
12. Management Policies:
Contribute
13. to the development and support the implementation of the project's
14. document management policy, including the collection, conservation,
15. processing, and communication of archives.
16. Provide Information
17. Services:
Serve as a key
18. resource for project personnel, providing reference and information
19. services on internal documents and archives, and responding effectively to
20. user requests.

C.

Technical Reporting and Performance Information:

1. Support Performance
2. Reporting Systems
: Maintain and
3. support the GHSC-PSM performance reporting system, ensuring information is
4. complete, current, and readily available for analysis and decision-making.
5. Facilitate
6. Reporting Adherence
: Work with
7. project staff to ensure the requirements and processes for performance and
8. technical reporting are understood and consistently adhered to.
9. Contribute to
10. Report Preparation
: Support the
11. preparation, compilation, completion, and distribution of high-quality
12. performance and technical reports (e.g., technical briefs, success
13. stories) for internal and external stakeholder groups, ensuring clarity
14. and accuracy.
15. Harness Lessons for
16. Communication
: Support efforts
17. to harness project experiences, lessons learned, and successes into
18. compelling communication products.

D.

General:

1. Carry
2. out additional responsibilities as assigned by the Director, PLSI.

Requirements

• A Bachelor’s or

Master’s Degree in Management, Organizational Development, Communications,

Journalism, Public Relations, Library Science, Knowledge Management,

Public Health, International Development, Education, or a related field.

years of progressive experience in learning, knowledge management,

communications, documentation, and/or technical reporting, preferably

within complex international development programs. Experience with USG and/or Department of State funded projects and public health supply chains is strongly

preferred.

in facilitating learning and adaptive management efforts, including

experience applying design thinking principles and coordinating learning

events using diverse adult and organizational learning methodologies.

developing and managing knowledge management systems (e.g., SharePoint),

documentation processes, and archives.

the English language (verbal and written) with a proven ability to

synthesize and communicate complex information clearly and persuasively

for diverse audiences (writing samples may be requested).

analytical, and organizational skills with the proven ability to manage

multiple priorities, meet tight deadlines, and manage projects effectively

in a fast-paced environment.

interpersonal skills with a demonstrated ability to establish and maintain

strong working relationships with staff at all levels, partners, and

stakeholders.

Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and familiarity

with graphics programs and webinar platforms.

exceptional integrity, committed to ensuring a safe working environment

and equal opportunities.