Facilities Engineer - Maintenance

The RISE mission is to Accelerate Internet for the Philippines - we do this by focusing on the overall customer experience; providing excellent internet services while creating a positive impact on our partners and their industries.

From very humble beginnings and with a desire to carry out our mission, we have grown to serve business and wholesale customers in Cebu, Manila, and Davao. Our business customers come from varying industries, such as real estate, IT, and business process outsourcing, to name a few. Nonetheless, they all have one thing in common: they require high-quality service and great customer support.

To deliver the best customer experience, RISE works exclusively with technical services company Pathfinders, through which we maintain our benchmark average of 1.8 weeks installation time for business clients. Together, we operate GetaFIX, the biggest Internet eXchange in the Philippines that helps the efficiency of content and connectivity in the country. We also operate Open Access Network, a Fiber as a Service offering that helps reduce complexity for developers and telecommunication companies while increasing customer satisfaction.

Throughout the group, we foster a performance-based culture, where team members are encouraged to take ownership and exceed expectations for their projects. We practice transparency by conducting regular check-ins and quarterly performance reviews, which helps us achieve goals and continuously advance together. We promote work-life balance and have team activities, such as monthly get-togethers to celebrate our wins, and sponsor work-related training and conferences.

Be part of a growing mission-oriented business that requires new leaders who are proficient, proactive, and direct. Be rewarded with great colleagues, a supportive environment, a competitive salary, and a compensation package that includes HMO for you and your family. Flex time is offered for some roles and your teammates will be there to help as you further hone your skills and accomplish responsibilities. Make a difference and grow with us.

The RISE Group aims to improve the quality of internet connectivity for the Philippines. Working with the Build Project team, Facilities Engineering Team, and Field Engineering Team, the role will see the applicant providing hands-on installation and reporting of various types of telecommunications related plant, as well as maintaining our facilities and fleet to a world class standard.

Responsibilities

• Communicate effectively with internal stakeholders and external parties
• Assist in producing designs and documentation on network facilities
• Lead, assist and ensure the accuracy of information and data reporting and recording
• Adhere and ensure adherence to installation standards
• Ensure proper updating and data entry of documentation
• Provide instruction to other team members where required
• Assist with inventory and materials for build outs and ensure adequate inventory levels are kept
• Assist with managing vendors for site install and ensure compliance to standards and wishes of the company
• Liaise diplomatically with building maintenance and represent the image and mission of the company
• Identify ways to improve our operations and reduce costs and improve services
• Assist with installation of fixed wireless or other telecommunications equipment
• Assist in maintenance and cabling operations of the data center
• Be available for out of office hours for repair and remediation or project work
• Follow and ensure safety and standards and company policies are observed and followed

Duties

• Inspection and reporting on condition of Electrical Installations
• Inspection and reporting on condition of HVAC Installations
• Installation, Inspection and reporting on condition of data center Installations
• Installation, Inspection and reporting on condition of Backup Power systems
• Installation, Inspection and reporting on condition of Fire suppression systems
• Installation Inspection and reporting on OSP distribution network facilities (Cabinets and
• Systematic structured communication with Project engineers, Designers, and Facilities Engineering Team
• Ensure proper use, care and maintenance care of tools
• Physical construction works related to facilities and fleet (service vehicles)

Required Skills and Experience

• Experience with power tools
• Experience with electronics and electrical
• Experience with civil works
• Driver's License
• Brilliant applicable mathematics
• Database management and data entry

Hiring Process

Our team recognizes the importance of your candidacy, and we want to ensure that your application receives the attention it deserves. We aim to give our applicants a good experience by being timely, efficient, and direct. Rest assured that your application will be carefully reviewed and processed promptly.

Privacy Statement

RISE is committed to protecting your personal information. Your information will be collected, used and may be shared by RISE with third party service providers to serve lawful purposes, for RISE recruitment process, including processing of data by third party when required. Your information shall be held only as long as necessary to achieve the purpose for which it is collected. The use and transfer of your information will be strictly in accordance with the applicable data privacy law and in line with our privacy policy available at RISE Privacy Policy. Further, by clicking Apply, you agree and acknowledge that you have read RISE’s privacy policy and fully understand your rights to access, correct or withdraw your information anytime.