Senior Manager, Financial Fraud Analytics & Risk Strategy (Individual Contributor)
Paglalarawan ng trabaho
*For Pooling Purposes*
What You'll Do
Lead Fraud Analytics & Risk Strategy
- Develop and execute data-driven strategies to identify, monitor, and mitigate financial fraud risks.
- Analyze fraud trends, emerging threats, and operational vulnerabilities to proactively recommend risk reduction initiatives.
- Partner with senior leaders to align fraud prevention strategies with broader business objectives.
Drive Complex Investigations & Root Cause Analysis
- Lead deep-dive analyses into fraud incidents, behavioral patterns, and risk events.
- Identify root causes and recommend sustainable solutions to strengthen controls and reduce future exposure.
- Assess new fraud tactics and emerging external threats to ensure organizational readiness.
Deliver Actionable Business Intelligence
- Utilize advanced analytics to uncover fraud patterns, anomalies, and operational risks.
- Develop predictive models, dashboards, and reporting frameworks that support informed decision-making.
- Translate complex findings into concise, executive-level recommendations and actionable strategies.
Strengthen Risk Controls & Operational Effectiveness
- Evaluate existing fraud controls, monitoring systems, and operational processes.
- Recommend enhancements that improve detection rates, reduce losses, and increase operational efficiency.
- Support the implementation of automation, process improvements, and advanced fraud management solutions.
Influence Executive Decision-Making
- Serve as a subject matter expert and strategic advisor for fraud risk management initiatives.
- Present trends, risks, opportunities, and recommendations to senior leadership and key stakeholders.
- Lead high-priority projects and analyses that support organizational risk management objectives.
What We're Looking For
Strategic Risk Thinking
You can quickly assess complex fraud environments, identify key risk drivers, and develop practical strategies that balance customer experience, operational efficiency, and risk mitigation.
Advanced Analytical Capability
You are highly proficient in translating large, complex datasets into meaningful business insights and actionable recommendations.
Executive Presence & Influencing Skills
You can communicate technical findings clearly to both operational teams and executive stakeholders, enabling confident decision-making.
Independent Leadership
You thrive in ambiguity, take ownership of critical initiatives, and drive results without requiring direct management responsibility.
Qualifications
- Bachelor's degree in Finance, Economics, Accounting, Business, Mathematics, Statistics, Data Science, Criminology, Engineering, or a related discipline.
- 8+ years of experience in Financial Fraud, Risk Management, Fraud Analytics, Financial Crime, Banking Operations, Payments Risk, Compliance, Investigations, or related fields.
- Proven experience developing fraud detection, monitoring, and risk mitigation strategies.
- Strong analytical and quantitative skills with experience working with large datasets and complex business problems.
- Advanced proficiency in Excel and data analysis tools.
- Experience using SQL, Python, R, SAS, Power BI, Tableau, or similar analytics platforms is highly preferred.
- Strong understanding of fraud typologies, transaction monitoring, investigative techniques, and risk management frameworks.
- Experience partnering with senior stakeholders and influencing cross-functional business decisions.
- Excellent communication, presentation, and stakeholder management skills.
- Relevant certifications such as CFE, CAMS, CRCM, CFCS, or similar credentials are advantageous.
Why Join Sutherland?
At Sutherland, you'll have the opportunity to solve sophisticated fraud and risk challenges, partner with senior leaders, and help shape strategies that protect the business while driving operational excellence. Your expertise will directly influence critical decisions and contribute to a secure, resilient, and high-performing organization.
If you're passionate about fraud prevention, advanced analytics, and strategic problem-solving, we invite you to apply and make a lasting impact.
Mga kasanayang nabanggit
At Sutherland, the journey began in 1986 with a singular vision: to be an indispensable partner in our clients' pursuit of excellence. This ethos continues to be the bedrock of our operations. We are an experience-led digital transformation company, dedicated to engineering exceptionally crafted experiences for both customers and employees – experiences that not only meet today's demands but continue to delight tomorrow. Our culture is deeply rooted in a commitment to our clients and to one another, a concept we affectionately call 'One Sutherland.' This signifies a globally unified team, operationally effective and culturally meshed, all driving towards common goals. The core values that steer our every endeavor are agility, innovative 'outside-the-box' thinking, unwavering integrity, and the flawless execution of strategies. These aren't just words on a page; they are the pillars upon which we've built a company that consistently delivers measurable outcomes and accelerates growth for the iconic brands we serve worldwide. For over three decades, Sutherland has been at the forefront of process transformation, helping businesses rethink and rebuild their operations for the digital age. We achieve this by masterfully blending the speed and insight of human-centered design thinking with the scale and precision of real-time analytics, artificial intelligence, cognitive technology, and automation. Our mission extends beyond mere cost reduction; it's about holistically enhancing business performance across various critical processes, including revenue generation, cash flow optimization, and capital utilization. Maximizing customer satisfaction and bolstering our clients' overall competitive edge are paramount. We pride ourselves on a global footprint, with a presence in numerous delivery centers, serving customers across many countries. This global reach, combined with our deep domain expertise and cutting-edge technology, allows us to tailor proven, rapid solutions to fit the unique DNA of each client. Our corporate social responsibility strategy is also integral to our identity, focusing on community upliftment through education and technology, fostering an inclusive and ethical workplace, and promoting environmental sustainability. It's about unlocking new possibilities, forging transformative outcomes, and building enduring relationships.
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