Social Media Coordinator

POSITION SUMMARY

YOUR LEGACY STARTS WITH US

At The Ritz-Carlton, Doha, we invite you to experience refined luxury where timeless elegance meets true Qatari hospitality. Situated along the pristine shores of the Arabian Gulf for almost 24 years, our 5-star resort features 374 elegantly designed rooms & suites, award-winning restaurants, world-class Spa facilities with a state-of-the-art Fitness Center, and impeccable service that defines our legendary brand. From serene indoor and outdoor pools to a private beach and a Club Lounge for elevated and personalized experiences, every detail perfectly reflects our commitment to excellence. The property is also ideal for events with a wide selection of meetings rooms, stunning wedding venues and a dedicated team that thoughtfully plans and tailors to each unique vision. Whether you’re savoring an afternoon tea in our lobby lounge, watching the city skyline sparkle by night in one of our restaurants, or celebrating an important event, The Ritz-Carlton, Doha, presents a truly remarkable setting for life’s most meaningful moments.

FIND PURPOSE IN YOUR PASSION

At The Ritz-Carlton, we firmly believe that our Ladies & Gentlemen are the heart of everything we do and the most important resource in our service commitment to our guests. With passion, genuine care, dedication and pride, we can achieve common goals and grow together while crafting moments that will be remembered forever.

Which is why at The Ritz-Carlton, Doha, we are currently seeking passionate individuals to join our esteemed team and bring their own unique expertise to our world-famous service philosophy. As an Elite hotel in the region with a deep generational legacy, we offer you in return:

A rewarding career within one of the most recognized and prestigious luxury brands in the world.

Personal and professional development plans with curated training materials and guidance from highly skilled and experienced colleagues in the industry.

Various opportunities for internal growth both locally and internationally within the portfolio of Marriott International properties.

Consistent & reliable support to ensure you always have the tools and knowledge to harness your full potential and reach your goals.

A competitive package, inclusive of accommodation, flight tickets, transportation, meals, and more:

- Exclusive training and leadership development programs

- Recognition and rewards for exceptional service

- Preferential Members Rates at Marriott Hotels Globally

- Dining & Wellness discounts for your family and you

- Medical Insurance Coverage

- An HR team dedicated to your success and wellbeing

OUR EXPECTATIONS FROM THE ROLE:

The Social Media Coordinator is responsible for supporting and maintaining the hotel's social media presence, ensuring consistent, engaging, and brand-aligned communication across all relevant platforms. Acting as a Brand Champion, this role focuses on bringing the hotel's experiences to life through compelling content, creative storytelling, and effective coordination of social media activities across Rooms, F&B outlets, Spa, and other hotel facilities.

The Social Media Coordinator will be responsible for managing the day-to-day social media content calendar, coordinating content publishing, monitoring engagement, and ensuring that all social media channels remain active, relevant, and aligned with the hotel's marketing strategy and brand standards. Working closely with the content creator and graphic designer, this role will support the development of creative concepts, preparation of content briefs, and coordination of photography and video production, including pre-production planning, shoot logistics, and on-site assistance.

The role will also involve maintaining relationships with media representatives, influencers, and content partners, coordinating collaborations, arranging property visits, and ensuring that all partnerships support the hotel's positioning and marketing objectives. The Social Media Coordinator will work closely with internal departments to identify content opportunities, promote upcoming experiences, and ensure timely communication of hotel activities and campaigns.

In addition, the Social Media Coordinator will support community management, monitor social media trends, track content performance, and contribute creative ideas to continuously enhance audience engagement and brand visibility.

This individual should demonstrate strong organizational and communication skills, creativity, attention to detail, and the ability to manage multiple projects simultaneously. A proactive attitude, understanding of luxury hospitality, and passion for digital storytelling will be essential to successfully representing the hotel's brand across social media platforms.

1. Support the implementation of the hotel's social media strategy across all relevant platforms.
2. Independently create and publish engaging daily Instagram and Facebook Stories, including basic photography, video editing, and graphic design.
3. Plan and manage monthly social media content calendars in alignment with marketing campaigns and brand guidelines.
4. Coordinate with the Content Creator and Graphic Designer to develop creative content for posts, Reels, Stories, and campaigns.
5. Organize and support photo and video shoots, including planning, scheduling, and on-site coordination.
6. Manage social media publishing, community engagement, and timely responses to guest inquiries.
7. Coordinate influencer and media collaborations, including invitations, property visits, and follow-ups.
8. Monitor social media performance using Meta and Sprinklr, preparing regular reports and identifying opportunities for improvement.
9. Proactively identify content opportunities, stay updated on social media trends, and suggest creative ideas to enhance engagement.
10. Work closely with F&B, Spa, Rooms, and other departments to promote hotel experiences and upcoming activities.
11. Support the Marketing team with campaign execution and other related tasks as required.

PREFERRED QUALIFICATIONS

Education: Diploma required; additional education in sales and marketing fields preferred

Related Work Experience: At least 1 year experience as a Coordinator or in a supervisor position

In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.