Business Excellence Support (Science Park)

Company Overview

Telistar is a One-Stop End-to-End Service Solutions Provider specializing in tailored solutions for service-centric organizations to enhance profitability, productivity, efficiency, and control. We empower clients to focus on core business and achieve strategic objectives.

Job Summary

Join our Business Excellence team at Science Park to support business operations through data analysis, reporting, and process improvement. This role suits fresh graduates or those with 1–2 years’ experience seeking to develop skills in business excellence and operational support.

Responsibilities

• Prepare and deliver regular reports, dashboards, and management updates to support business excellence initiatives
• Collect, consolidate, clean, and maintain accurate business data from multiple sources for analysis
• Use Microsoft Excel to analyze data, identify trends, and highlight operational areas needing attention
• Develop and maintain Excel reports, trackers, and databases with precision and accuracy
• Monitor key performance indicators (KPIs) and operational performance metrics to support decision-making
• Identify process gaps, inefficiencies, and opportunities for operational improvements
• Document and update standard operating procedures (SOPs), workflows, and process guidelines
• Perform data validation and checks to ensure completeness and accuracy of information
• Coordinate with various departments to gather information and follow up on outstanding items
• Provide administrative and coordination support for Business Excellence projects and initiatives
• Conduct ad-hoc data analysis, reporting, and operational support as required

Requirements

• Degree, Diploma, or ITE qualification in Business, Business Administration, Operations, Data Analytics, or a related discipline.
• Fresh graduates are welcome to apply.
• Candidates with 1–2 years of relevant experience are also welcome.
• Very good Microsoft Excel skills are essential.
• Comfortable working with data, numbers, and detailed reports.
• Good analytical and problem-solving skills.
• Strong attention to detail and accuracy.
• Good organisational and time-management skills.
• Good communication and interpersonal skills.
• Proactive, responsible, and willing to learn.
• Able to work independently as well as in a team.
• Excel-savvy and enjoys working with data
• Detail-oriented and systematic
• Good with numbers and able to spot discrepancies
• Curious about business processes and operations
• Proactive in identifying issues and improvement opportunities
• Willing to learn and take on new responsibilities
• Comfortable working with different teams
• Keen to develop a career in Business Excellence, Operations, Data Analysis, or Process Improvement