Business Support Executive

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Job Responsibilities

· Administrative support to sales department.

· Handling urgent calls, emails, and messages from existing customers when Sales Representatives are unavailable.

· Handling incoming orders with sales representatives by checking for correct prices, discounts, product numbers and inventory before generating of sales order.

· Attend to walk in customer when marketing department is preoccupied.

· To update on commercial team sales revenue based on data provided by the accounts department.

· To follow up with key customer on after sales matter such as dispute on service quote, service matter or loan unit with sales department head.

· Prepare quotations.

· Experience in utilizing AI tools will be an added advantage.

· Any other related administrative duties as assigned.

What It Takes:

· Tertiary education preferred, candidates with the right attitude without the necessary academic qualifications are welcome to apply.

· 2 or more years’ experience as a Sales Coordinator or CustomerService role in similar capacity may be advantageous.

· Candidates with no experience with the right aptitude and attitude may be considered.

· Sales/Customer service oriented & possess good interpersonal, analytical and communication skills and able to communicate with multiple levels of employees are necessary to excel in this role.

· Computer literacy and proficient in MS Office such as Words, Excel etc.

· Good administrative, organizational, and problem-solving skills.