Customer Support Clerk
Job description
Job Description Summary
You will be responsible to monitor and process Customers’ orders to ensure to meet On-Time delivery and Site sales targets.Job Description
Company Overview
Working at GE Aerospace means you are bringing your unique perspective, innovative spirit, drive, and curiosity to a collaborative and diverse team working to advance aerospace for future generations. If you have ideas, we will listen. Join us and see your ideas take flight!
Site
Overview
For more than 40 years, our advanced facilities in Singapore have led aerospace innovation across Asia Pacific. From automating processes to leveraging smart factory technologies, robotics, and additive manufacturing, GE Aerospace is shaping the future of aviation at GE Aerospace Engine Services Singapore (GEAESS).
GEAESS is our largest site for engine component Maintenance, Repair, and Overhaul (MRO), responsible for more than 60% of our global repair volume.
Essential
Responsibilities
- Tracking of the status of customers’ orders to ensure orders are completed timely.
- Working with the shop production control technicians or planners on any order delays for a recommit Estimated ship date.
- Highlight any delays and issues encountered with the orders to Customer Service account holder for follow up with customers
- Orders processing, by completing scrap replacement allocation (if any) and generate documents for shipment and billing of the orders.
- Assist in replying any customers’ inquiries.
- Participate in EHS / Teaming activities.
The Ideal Candidate:
- An organized and responsive candidate with proficiency in Microsoft Office and a willingness to learn.
Qualifications/Requirements
- Minimum GCE ‘O’ level/SPM and/or with 3 years of relevant experience
- Able to read and understand the manufacturing operation sheets and standard operation procedures in English
- Proficient in Microsoft Windows applications (eg. Excel / Word)
Desired Characteristics:
- A team player
Whether we are manufacturing components for our engines, driving innovation in fuel and noise reduction, or unlocking new opportunities to grow and deliver more productivity, our GE Aerospace teams are dedicated and making a global impact. Join us and help move the aerospace industry forward.
By submitting your application for this position, you consent to the collection, use, and disclosure of your personal data by GE Aerospace and its recruitment partners, including Employment and Employability Institute Pte Ltd, for the purpose of i) employment facilitation and ii) data and statistical analysis. You may find out more information on the PDPA policies at and .
Additional Information
Relocation Assistance Provided: No
Skills mentioned
We are GE Aerospace, a world-leading provider of jet and turboprop engines, as well as integrated systems for commercial, military, business, and general aviation aircraft. Our history of powering the world's aircraft features more than 100 years of innovation, from the development of the first airplane engine 'booster,' the turbosupercharger, during World War I to engineering the world's most powerful commercial jet engine. This legacy drives our commitment to invent the future of flight, lift people up, and bring them home safely. Every day, approximately 950,000 people are in the sky with technology made by us and our joint venture partners under wing. Our operations span across approximately 120 countries, with a dedicated team of around 53,000 employees. We pride ourselves on our extensive installed base of nearly 70,000 commercial and military engines, which forms the backbone of our services business, accounting for about 70% of our revenue. We are continuously investing in research and development, with approximately $2.7 billion spent this year, including customer and partner funding, to drive breakthroughs in areas like Open Fan engine architecture, hybrid electric propulsion, and sustainable aviation fuels. We are also committed to optimizing our own operations through FLIGHT DECK, our proprietary lean operating model, to deliver greater value to our customers and shareholders. Our commitment extends to our communities as well, with over $21.5 million in contributions made by our company, employees, and the GE Aerospace Foundation in the past year. We are focused on building a world that works, by advancing flight for future generations and striving for a safer, more sustainable aviation industry.
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