Digital Project Manager

Key Responsibilities

The following responsibilities apply to both roles, with scope adjusted to the respective workstream.

• Programme & Project Management: Plan, manage, and monitor project activities, timelines, and budgets to ensure timely and quality delivery of milestones across assigned workstreams.
• Stakeholder Coordination: Collaborate closely with internal teams, appointed vendors, and counterparts to align on requirements, resolve issues, and drive project outcomes.
• Risk & Issue Management: Proactively identify, assess, and escalate risks and issues, and implement mitigation measures to keep projects on track.
• Governance & Reporting: Prepare and present regular project status updates, reports, and documentation for management and stakeholder review.
• Change Management: Manage change requests and assess their impact on scope, cost, and timeline, ensuring proper documentation and approvals.
• Quality Assurance: Review deliverables to ensure they meet defined acceptance criteria and are aligned to programme objectives.
• BAU Project Support: Manage ongoing BAU project activities, maintaining operational continuity while supporting the records migration programme.
• Requirements & Qualifications
• A. Educational Qualification &Experience
• Education: Bachelor's degree in Information Technology, Computer Science, Business Information Systems, or a related field.
• Experience: Minimum 7 years with relevant project management experience in complex, multi-stakeholders programmes.
• Essential
• · Proven experience managing ICT or digital projects in a structured project management capacity.
• · Drives teams and stakeholders toward a common goal without necessarily having direct authority; manages competing priorities and resolves disagreements constructively.
• · Analyses situations quickly, identifies root causes, and makes sound decisions under pressure; strong analytical and organizational capabilities with a structured approach to problem-solving.
• · Anticipates problems before they arise and acts decisively to mitigate them.
• · Stay effective in ambiguous, fast-changing environments and adjusts plans when needed, and consistently delivers on commitments across multiple workstreams.
• · Builds trust, manages expectations, and keeps all parties aligned throughout the project lifecycle.
• · Excellent written and verbal communications kills to engage effectively with all stakeholder levels and external parties.