Equipment Service Engineer | Troubleshooting | 5 Days - 3972

Equipment Service Engineer

Working day: Monday – Friday, 830am - 5:30pm

Salary range: $3000 - $4800

Location: Woodlands Ave (Nearest Mrt: Admiralty)

This Equipment Service Engineer will be responsible for installing, testing, and maintaining automation systems, troubleshooting and repairing electrical/electronic components, configuring software, and ensuring smooth communication with customers. They will handle support requests, coordinate with internal teams, and provide accurate service reports.

Responsibilities

• Automation system installation, testing, commissioning, and maintenance.
• Setup electronics controllers, PC, and install software.
• Perform onsite machine buy-off as per agreed customer requirements
• Analyze equipment failures and identify root causes to effectively repair equipment failures.
• Able to analyze electrical/electronic circuit, read machine logfiles to identify root cause for the problem
• Able to repair electrical components, setup robot software, PC software.
• Establish a seamless interface between customers and the company.
• Demonstrate high integrity and work independently with minimal supervision.
• Spearhead customer issues and coordinate with internal departments and customer stakeholders to resolve them efficiently. Escalate to management if necessary.
• Respond to phone support and onsite support requests in accordance with SLA.
• Prepare and present accurate, detailed service reports in a timely manner.

Job Requirement:

• Diploma or Bachelor’s degree in Electronics, Computer Engineering or equivalent
• Min 3 years or more of experience in automation systems setup or service support
• Proficiency in electrical components such as servo motors and robots
• Proficiency in installing software, configuration and setting up PCs and machines
• Ability to read equipment log files and process flows to debug machine breakdowns
• Willingness to travel for overseas assignments on short notice.
• WhatsApp: +65 8753 6078 (Anna)
• Wong Zhi Jing | Reg No : R26163972
• The Supreme HR Advisory Pte. Ltd | Ea No: 14C7279