Product & Design Intern
Job description
About Patsnap
Founded in Singapore, Patsnap is a global innovation intelligence company serving more than 18,000 organisations worldwide. We combine patent, scientific, chemical, materials, and life sciences data with domain-specific AI products to help R&D and IP teams make better decisions across the innovation lifecycle.
About the role
We are looking for an individual who is interested to work at the intersection of customers, technology and business. You might be considering a future career in product management or design.
Successful candidates will work in fast iterative loops to prototype and test solutions to opportunities discovered during customer interviews and product analytics. A minimum of 3 months commitment will be required.
What you'll be doing
- Interview customers and synthesize customer interviews for feedback, insights and latent needs.
- Develop and test functional prototypes with actual users, manage pilot/beta releases.
- Help design evaluation cases and metrics for our search and agentic products.
- Improve internal systems and processes used for facilitating product discovery and delivery.
- Experience and good judgment in using AI tools for knowledge work.
- Prototyping skills in any tool (Figma, Codex, Claude Design), gained through self-study, internships, or personal projects.
- Curiosity about user behaviour and a desire to build products that delight customers.
- Demonstrated ability in applying critical and systems thinking to open-ended problems.
- Good communication and collaborative skills in English (both written and spoken).
Nice to have
- Experience working in a team that develops software products.
- Familiarity with research and product development of science-based products.
- A portfolio of products you have helped build.
Skills mentioned
PatSnap's journey began in 2007, born from a vision to simplify the complex world of patent and intellectual property research. Jeffrey Tiong, while still in university in Singapore, experienced firsthand the challenges of navigating this intricate landscape during an internship in the US. This experience ignited the idea for a software solution that could empower innovators by making IP intelligence more accessible and actionable. Armed with a startup grant upon his return to Singapore, Jeffrey embarked on the mission to build PatSnap. The early days were marked by the typical hurdles of a new venture, but a steadfast commitment to leveraging technology to unlock innovation insights propelled the company forward. Over the years, PatSnap has evolved from a patent search database into a global leader in AI-powered innovation intelligence. The company recognized early on the transformative potential of artificial intelligence and machine learning, investing heavily in R&D to integrate these technologies deeply into its platform. This foresight allowed PatSnap to develop sophisticated tools that go beyond simple data retrieval, offering predictive analytics and actionable insights that help R&D and IP teams make faster, more informed decisions. The platform now connects vast datasets, including patents, scientific literature, market trends, and competitive intelligence, providing a holistic view of the innovation landscape. This comprehensive approach has resonated with a global clientele, with PatSnap now serving over 15,000 customers across more than 50 countries, including prominent organizations like NASA and Disney. The company's growth has been fueled by significant investment, including a Series E funding round of $300 million, underscoring the market's confidence in PatSnap's vision and its critical role in fostering innovation worldwide. With a continued focus on AI and expanding its offerings, PatSnap remains dedicated to its core mission: transforming how the world innovates.
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