Salesforce Business Analyst

Responsibilities

• Analyze an organization and design its processes and systems, assessing the business model and its integration with technology.
• Assess current state, identify customer requirements, and define the future state and/or business solution.
• Research, gather and synthesize information.
• Elicit, scope, and manage business requirements.
• Lead the scrum team, conduct scrum ceremonies
• Crafting and grooming of user stories, acceptance criteria, managing product backlog.
• Drive smooth deployment, adoption, and operations of the solution.
• Help drive the implementation of Salesforce solutions.
• Work with developers to understand and troubleshoot technical problems, as needed.

Requirements

• Min 5 years' experience required, IT related tertiary education.
• 3 years’ experience as a Business Analyst, Scrum Master, Product Owner or equivalent in Agile projects
• Good to be Salesforce Certified Business Analyst and have passed/obtained the following Certifications: Salesforce Administrator Exam (CRT101).
• Basic Salesforce configuration experience / have completed
• Experience in full software / product development life cycles sing Agile Methodology.
• Proven experience working on Salesforce implementations, including configuration, customization, and integration of salesforce with other systems.